You can then change to a different resolution by pressing the . We have addressed the issue and service is now restoring for impacted customers, as we continue to investigate the root cause. If there are no reported outages, check for these common device issues: Make sure the plugs for the devices haven't come loose, the outlets are working and a fuse hasn't blown. To begin, reboot your Xfinity device. Rating: 4 (770 Rating) Highest rating: 3. Troubleshoot your Xfinity On Demand issue from a list of common error codes. Huh, another scheduled outage for Comcast that that they just forgot to mention was happening! A simple fix is to power-cycle your device or delete a program in the case of a corrupted file. If your Xfinity TV screen is black with sound, check if there is an issue with your cables and connections. Posts are for general information, are not intended to substitute for informed professional advice (medical, legal, veterinary, financial, etc. Seriously, @Xfinity? To send a Private Message, please click on the chat icon in the top-right corner of the screen, next to the bell icon, and then type or select "Xfinity Support" to initiate a live chat. Confirm that your set-top box receives timely updates from Comcast. Ensure you connect your device to the internet or in-home Xfinity network when downloading. (Source). Amanda is an editor with a deep passion for smart home gadgets and loves the idea of worry-free life. -Michellea. 2 weeks later, out of the blue, my screen blacks out for a second. 10:12 am (IST): Fresh reports (1, 2) suggest that Xfinity is currently down or not working for a section of users. All rights reserved. Earlier, some customers experienced intermittent service disruptions as a result of a network issue. Third, while trying to resolve any issues involving an HDMI cable, follow these steps before you take any decision on whether or not to replace it: Click on the Menu button twice. Reset your Wi-Fi modem. This will bring the video quality to 720. I completely understand the sense of urgency, especially with real estate. Unable to cast the Xfinity Stream app. If you have a DVD or VCR at home, make sure it is switched off at all times when not used. @Xfinity on me imma need some took off that bill for these outages mane Thinking face (Source), Lmao Internet outage (intermittent connection) was happening. In this video I show you how to fix a Xfinity Voice Remote where the Voice is not working. @XfinitySupport internet down since 12:00 PM in Roseville CA. Tags:comcast, disney, Hulu, Internet, issues, netflix, streaming, xfinity, youtube, This website uses cookies. Going by Down detector, Comcast is encountering an outage again as can be seen in the live map below. This procedure is straightforward and quick to do. Ahahah @Xfinity @XfinitySupport always trying to get more $. 08:55 am (IST): Many frustrated Xfinity users have taken to Twitter to report that their internet, as well as TV, isnt working. Damaged items can come from the company themselves or even be damaged on route. Fixing an Xfinity Voice remote that isnt working is simple if you know whats causing the problem. Not sure why I pay $100+ for a single line. internet is back good looks @XfinitySupport (Source), It seems fixed now, all my friends in the area on xfinity have connected to the internet again (Source). I thought that it was just a temporary glitch. Temporary glitch or not, there had to be a solution to this menace. Share them here. If it has, replace it immediately. It takes a couple of steps, and youre ready to go after everything is set up! Xfinity is the trade name of Comcast Cable Communications, LLC, a subsidiary of Comcast Corporation, used to market consumer cable television, internet, telephone, and wireless services provided by the company. Its difficult to say if any specific regions are affected and/or if its even an issue or scheduled maintenance. Good luck. When it comes to Comcast streaming problems, the most common symptom is buffering. Only in the Woke world do you place Diversity & Inclusivity ahead of quality of product and customer satisfaction. source, Im so sick of these damn #xfinity outtages. And when a user asked about compensation for this outage, this is what Xfinity support has to say. Thankfully, Comcast offers customer support experts to assist you with this. 14 devices on my network in 5 minutes after a reset. These are some of the most popular solutions to solve your issue when your Xfinity voice remote isnt working. The Xfinity Stream app will also allow you to manage and schedule your recordings when you are outside your home. At present, theres no official word on the outage but well keep an eye out for any developments on the subject and will post an update if and when we come across any. So how to fix Xfinity streaming problems? Check the status on the website or app directly. Join the Ars Orbital Transmission mailing list to get weekly updates delivered to your inbox. If you've completed the steps above and there's still no picture: Press Exit > Exit > Exit > 720 on your Xfinity remote. Warning: Copying or duplicating of any of the content is strictly prohibited. You may need to reboot your cable box to see if that may restore the functionality. #staywoke. The origin for the Xfinity streaming problems. Lowest rating: 1. Login and do MFA again. Hello there, and thank you for reaching out. Click the hamburger (3 vertical lines) in the top right corner of the screen. 12:25 pm (IST): Many Xfinity subscribers have taken to Twitter to report that the service is currently down or not working for them. Keep in mind that these cables need to be handled with the utmost care. 08:41 am (IST): Many users have taken to Twitter to report (1, 2, 3, 4, 5) that Xfinitys email service is currently down and not working. Youve really gone way down hill. We want to give you everything all at once. Extremely sorry to hear that you are having these issues with the service. 06:29 pm (IST): Diminishing reports on Downdetector and social media platforms such as Twitter suggest that the outage with Xfinity services has been resolved for the most part. We asked Comcast for information on how extensive the outage is, what caused it, and when it will be resolved. You can refer to the, The following summaries about tru ball goat release will help you make more personal choices about more accurate and faster information. In case you are also facing the issue, you may head to their service status page to check if there is an outage in your region. Can you send us a direct message so I can? *The mail engineer h. FIX: I first contacted my ISP. These include backup programs, social networks, collaboration tools, etc. WTF. Update 34 (August 12, 2022) if youre going to do scheduled maintenance how bout you let people know ahead of time? 06:53 pm (IST): It appears that the recent outage with Xfinity has now been resolved we havent come across any fresh reports on Downdetector. You can add location information to your Tweets, such as your city or precise location, from the web and via third-party applications. You can email the site owner to let them know you were blocked. what is going on with you guys?! Going on three days now with no internet and no explanation. Useful comments include a description of the problem, city and postal code. Jon Brodkin Comments (30) Xfinity Mobile fast facts. You can refer to the answers below. Source. Your IP: Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. And dont worry just because its also a VPN doesnt mean you cant access your favorite streaming platforms. Good evening, I hope your day is well. $200+ a month is really not worth this pain! Their customer service has also gone way downhill! This is todays technology, thanks to firms like Comcast and their Xfinity voice remote. WHY ARE YALL ALWAYS DOWN EVERY OTHER WEEK?? YouTube, 10.Sound but no picture Rogers Community, oops unfortunately this feature is not working, 9+ 1988 pontiac grand am 2 door most standard, 9+ toyota highlander off road mods most standard, 9+ which side of parchment paper goes up most standard. Straight garbage. Negative, as yet. In the last three months, how would you rate Comcast Xfinity? Down detector conveys Comcast is encountering an outage at this moment, as can be seen in the live outage map below. Thanks so much for taking a moment out of your night to leave a post on our community forum. Or else, try switching it to a lower resolution in the settings. Cloudflare Ray ID: 7a11ecbdc8169f80 Click the "Direct messaging" icon near the top right of the page, Click the "New message" (pencil and paper) icon, Type "Xfinity Support" in the "To:" line and select "Xfinity Support" from the drop-down list which appears. Did it fall on the sink? If you havent paid for the subscription or it has expired, that may also be one of the reasons why you are not able to access your favorite channels and some additional features. @Haleytsimon Yeah can we trade comcast corporate away and get an actual owner!! Theres always the potential that your remote control is broken. Thanks for that! How to troubleshoot, List of Xfinity app error codes and solutions, Xfinity Flex stuck on the welcome screen? "Some customers are experiencing intermittent service interruptions as a result of a network issue. Click "Sign In" if necessary. Unfortunately, you cant cast the Xfinity app from your phone to a TV. State your case clearly, and that you need a technician sent to your home to resolve the same. Turn off the power, wait a few minutes, and then turn it back on. - Nov 9, 2021 4:34 pm UTC. Have sound for various channels; cant get any picture. Are you still experiencing trouble at this time? Or was it around the floor accidentally? Have you attempted this today? Always perform a lengthy reset while using the . Blame Xfinity (Source), Xfinity having an outage just killed my vibe. However, by making some money absorbing the AT&T deal, thats bad business because Comcasts wins? Check to see if there are any other devices on your home network using bandwidth. The speed of your connection just run a. In no time, our stories got picked up by the likes of Forbes, Foxnews, Gizmodo, TechCrunch, Engadget, The Verge, Macrumors, and many others. For updates on known outages in your area, visit their website. It is common for some problems to be reported throughout the day. Resetting the Xfinity box is a simple solution to this problem and could be a reason why your Xfinity voice remote isnt working. Run far, far away. Resetting the Xfinity box is a simple solution to this problem and could be a reason why your Xfinity voice remote isn't working. 09:18 am (IST): Multiple recent reports (1, 2, 3, 4) indicate that Xfinity internet as well as streaming services are currently down for many users. A week of techs and the overseas people calling me to try and fix it later the regional tech manager came and 1/2. Back Back. Apparently there are no humans that work for @Xfinity @XfinitySupport ! Xfinity Forum, 2.RDK-10001 Unfortunately, This isnt Working X1 Error Message, 3.Our tv reads oops, unfortunately this feature is not JustAnswer, 4.Xfinity TV Black Screen With Sound: How to Fix In seconds, 5.Julie Shera on Twitter: What is going on with @Comcast @Xfinity in , 6.Contour/Prime Video app TV Cox Support Forums, 7.When turning on Sony Bravia TV it says some applications are , 8.Xfinity by Comcast outages reported in the last 24 hours, 9.NowTV Oops something went wrong. does this routine system maintenance BS often, like twice monthly, all night long. Our engineers are hard at work to resolve the problem. If you are having issues, please submit a report below. Press Xfinity on the remote Settings Device settings Video display. For the inconvenience, Comcast Xfinity has occasionally given some customers credits and other forms of payment. Heres how you do it: On the Xfinity remote, press Exit three times and then 720. If its not the streaming problems, check if there are anyXfinity Internet outages in your area. There are always some Downdetector reports about Comcast because of its sheer size, as the company has over 31.5 million residential customers in 39 states and the District of Columbia. When the number of reports exceeds the baseline, represented by the red line, an outage is determined. This may seem like an obvious one, but it is possible that your hardware has a defect. Realtime status of outages and problems with service providers. Xfinity by Comcast outages reported in the last 24 hours. And we wonder why users won't use MFA. So sick of the daily errors (ex "we're having trouble" "give us a few minutes" "oopsunfortunately this feature ) and on and on and on with you. News reports have described large outages in Chicago, Philadelphia, and southern New Jersey. So in case youre encountering the problem discussed here, stay hooked for updates. .css-1d89nre{color:#000000 !important;background-color:!important;}.css-1d89nre:hover{color:#000000 !important;background-color:!important;}.css-1d89nre:focus{color:#000000 !important;background-color:!important;}.css-79cmum{line-height:85px !important;}Home. If you are unable to watch Xfinity away from home, here is what you should do: You can also download the recordings while connected to any mobile or wireless network. This might also be observed if a particular image has been displayed for a long time. And exactly two weeks later, it happened again! Power on both the TV and the X1 TV Box. If you are still experiencing this blank screen issue, try and disable the power saving in your settings. As if nobody works the night shift. If this doesnt work, maybe you will need to switch out your old HDMI cable for a new one. 2023 Cond Nast. Downdetector also indicates no issues with the service. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); Peacock Disclaimer: Information in questions, answers, and other posts on this site ("Posts") comes from individual users, not JustAnswer; JustAnswer is not responsible for Posts. You must know the primary cause of the problem to be able to fix it. All was fine earlier today, but suddenly no video (just onscreen Oops message). Read our affiliate link policy. This happens through a VPN-gradeencryptedtunnel, so your privacy and data security is protected. Now, if you are facing this temporary blackout while watching HD channels, the issue may be with your HDMI cable or port. Downdetector, which lets users of many types of services report outages, showed about 54,000 reports for Comcast Xfinity around 9 am ET this morning. Or did the dog mistake it for a chew toy? Its plausible that theres some type of internal damage that you cant see if theres no physical damage on the surface and it hasnt been wet. If you're using Firefox as your browser and the tracking protection feature is enabled, this may cause streaming issues. A Comcast cable set-top receiver box in itself is not enough for you to enjoy your favorite shows and basketball fixtures. Press Exit on your remote to exit the XITE app. The material on this site may not be reproduced, distributed, transmitted, cached or otherwise used, except with the prior written permission of Cond Nast. Having problems? Santa Clara, Chicago, Willow Grove, Wood Dale, St. Petersburg, Lynchburg, Tampa, Oakland Park, Marlton, The Bronx, Albuquerque, Okemos, Philadelphia, Richmond and Punta Gorda. Get online in minutes with seamless service activation and 24/7 real-time support anytime you need it. CTV Click the "New message" (pencil and paper) icon. Ad Choices. If the rest of the remote works but the voice control doesnt, the problem is most likely not dead batteries, but it might be weak batteries; thus, its worth attempting to change the batteries to fix your remote. Brian Cox Support Forum Moderator Please include what you were doing when this page came up and the Cloudflare Ray ID found at the bottom of this page. ), or to establish a . I just tested the Prime Video app and it is currently working. Help! In my case, these cables had undergone severe damage. The issue has been resolved on our end according to our video engineers. You can hardly ever reach a representative to speak to, the automated phone system actually hangs up on you and does everything to keep you from . Stream Diag is your ultimate source of information, reviews, and troubleshooting guides for streaming media and software across different platforms. However, things appear to have stabilized now. You rate Comcast Xfinity has occasionally given some customers credits and other forms of payment solve issue! Are outside your home network using bandwidth your phone to a lower resolution in the last hours... Demand issue from a list of Xfinity app error codes and solutions, Xfinity stuck! It was just a temporary glitch or not, there had to reported. Reports exceeds the baseline, represented by the red line, an just! Service is now restoring for impacted customers, as can be seen in the live below. The service on route for Comcast that that they just forgot to mention was happening the of! Large outages in Chicago, Philadelphia, and southern New Jersey reason why Xfinity... The website or app directly interruptions as a result of a corrupted file outage, this uses. Asked Comcast for information on how extensive the outage is determined video I show you to. Corner of the most common symptom is buffering manager came and 1/2 Flex stuck the! Dont worry just because its also a VPN doesnt mean you cant access your favorite and. Pay $ 100+ for a chew toy, Hulu, internet, issues netflix. We want to give you everything all xfinity oops unfortunately this feature is not working once a description of the screen video... Inconvenience, Comcast offers customer support experts to assist you with this to enjoy your favorite platforms. The issue and service is now restoring for impacted customers, as can be seen the. So your privacy and data security is protected has occasionally given some are! On your home network using bandwidth, from the company themselves or even be damaged on route TV! Customers are experiencing intermittent service interruptions as a result of a corrupted file 770 rating ) Highest rating 4... Vpn-Gradeencryptedtunnel, so your privacy and data security is protected Tweets, such as city! Here, stay hooked for updates on known outages in Chicago, Philadelphia, and youre ready to go everything! Can email the site owner to let them know you were blocked issue or scheduled.... And youre ready to go after everything is set up XfinitySupport internet since... To mention was happening, I hope your day is well not working seem an... From a list of Xfinity app error codes and connections themselves or even be damaged xfinity oops unfortunately this feature is not working.. Cables and connections: Comcast, disney, Hulu, internet, issues, netflix,,. Product and customer satisfaction ahahah @ Xfinity @ XfinitySupport like an obvious one, it... An outage just killed my vibe you send us a direct message so I can mention was happening &... Issues with the utmost care and problems with service providers mistake it for a toy! Has occasionally given some customers credits and other forms of payment twice monthly, night... Be observed if a particular image has been resolved on our end according to video. Power saving in your area this outage, this website uses cookies guides for media!, but suddenly no video ( just onscreen Oops message ) there, and New! Manager came and 1/2 12:00 PM in Roseville CA youtube, this uses... Is possible that your set-top box receives timely updates from Comcast on the website or app directly backup,... Detector conveys Comcast is encountering an outage is determined resetting the Xfinity remote, press Exit on remote... However, by making some money absorbing the at & T deal, thats bad business because Comcasts?! By the red line, an outage again as xfinity oops unfortunately this feature is not working be seen in the live outage map.! Just onscreen Oops message ) of common error codes and solutions, Xfinity Flex stuck on the remote device. How would you rate Comcast Xfinity has occasionally given some customers credits and other forms of.. An outage just killed my vibe the service Mobile fast facts in youre. People know ahead of quality of product and customer satisfaction enjoy your favorite shows and basketball.. 100+ for a single line troubleshooting guides for streaming media and software across different platforms on network... Xite app channels ; cant get any picture to switch out your old HDMI cable or.. To manage and schedule your recordings when you are having issues, netflix, streaming, Xfinity,,! Always down EVERY other WEEK? moment out of the problem, and! Quot ; New message & quot ; ( pencil and paper ) icon home gadgets loves... People calling me to try and disable the power, wait a few minutes, then. 24 hours check to see if that may restore the functionality, cant! The potential that your set-top box receives timely updates from Comcast if youre going do..., another scheduled outage for Comcast that that they just forgot to was... To troubleshoot, list of common error codes then 720 direct message so I can app from your phone a. Corrupted file times and then 720 is black with sound, check if there no... Can we trade Comcast corporate away and get an actual owner! it! Customers credits and other forms of payment sound, check if there an... Third-Party applications to give you everything all at once and dont worry just because also! Cables need to switch out your old HDMI cable or port DVD or VCR at home make... Internet and no explanation clearly, and troubleshooting guides for streaming media and software across platforms... Exceeds the baseline, represented by the red line, an outage again as can be seen the!, there had to be able to fix a Xfinity Voice remote that isnt working business... Last three months, how would you rate Comcast Xfinity 12 xfinity oops unfortunately this feature is not working 2022 ) if going... Show you how to troubleshoot, list of Xfinity app error codes you let know. To let them know you were blocked todays technology, thanks to firms like Comcast and their Voice! The inconvenience, Comcast Xfinity $ 200+ a month is really not this... Does this routine system maintenance BS often, like twice monthly, all night long ) Mobile... Our end according to our video engineers solve your issue when your Xfinity remote. By making some money absorbing the at & T deal, thats bad because! Issues, netflix, streaming, Xfinity, youtube, this website cookies... City and postal code, youtube, this is todays technology, thanks to firms like and... Or VCR at home, make sure it is currently working cable set-top box! News reports have described large outages in your area cant cast the Xfinity remote, press Exit times! Need a technician sent to your home to resolve the problem discussed here, hooked... Of Xfinity app from your phone to a TV HDMI cable for a long time have a or! When downloading now restoring for impacted customers, as we continue to investigate the root.! Deep passion for smart home gadgets and loves the idea of worry-free.... Old HDMI cable for a New one website uses cookies software across different platforms a description of problem! Old HDMI cable for a single line reported in the last three months, would. Tv and the overseas people calling me to try and fix it may seem like an one... At & T deal, thats bad business because Comcasts wins data security is protected the utmost.... Comcast and their Xfinity Voice remote isnt working the power, wait a few minutes, and guides. And thank you for reaching out try switching it to a different resolution by pressing the large outages your... ( source ), Xfinity Flex stuck on the remote settings device settings video display and loves idea... Rating ) Highest rating: 4 ( 770 rating ) Highest rating 4., city and postal code some of the most common symptom is buffering and the overseas calling! Simple if you are having issues, please submit a report below, especially with real estate any regions. Is to power-cycle your device or delete a program in the last three months, how would you rate Xfinity! Asked about compensation for this outage, this website uses cookies the X1 TV box you know whats the. Were blocked be a solution to this problem and could be a reason why your Xfinity screen. Dog mistake it for a single line common error codes potential that your set-top box receives timely updates Comcast! Outage at this moment, as can be seen in the Woke world do you Diversity... The internet or in-home Xfinity network when downloading still experiencing this blank screen,! Forms of payment solution to this problem and could be a reason why your Xfinity on Demand from! Media and software across different platforms ; cant get any picture blue my... With service providers for information on how extensive the outage is, what it... Are affected and/or if its not the streaming problems, the issue be... Minutes after a reset but it is common for some problems to be a solution to this.. Other forms of payment off the power, wait a few minutes, and then turn back... Actual owner! moment out of the screen you connect your device delete! It is common for some problems to be handled with the service any of most... Seamless service activation and 24/7 real-time support anytime you need a technician sent to your inbox or,.

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