Brightsides plan includes a structured course of self-care video lessons on the basic tenets of CBT, while BetterHelp includes messaging with your therapist at anytime. Or, therapists may list a less well-known modality, such as client-centered therapy or psychodynamic therapy as their primary clinical approach. An algorithm will pair you with a licensed therapist based on your answers. *Please note: When we say basics in the services offered column, we are grouping anxiety, stress, relationship issues, depression, LGBTQIA+ counseling, and grief counseling together. BetterHelp counseling. BetterHelp doesnt work directly with insurance providers, but their payment plans are relatively affordable and straightforward. BetterHelp also offers a 25% discount off your first month of therapy on its COVID-19 support page. BetterHelp does collect data on its clients, but it doesnt sell this data for marketing. Behavioral Health: Patient Access, Provider Claims Payment, and the Effects of the COVID-19 Pandemic. BetterHelp is an entirely online therapy service, so there are some key differences to keep in mind when comparing online and in-person therapy. After reaching out via online message and not getting a response for three days (it was a weekend), I called the company on Monday, and had to wait on hold, and then go through a 10-minute process over the phone that eventually sent a link to my portal that allowed me to browse options for a new therapist. Accessed 6/29/2021. Although I was initially reluctant to embrace online therapy as opposed to an in-person experience, I soon became comfortable sharing my thoughts and feelings in video counseling sessions. The company offers a secure, easy-to-use platform and qualified therapists. . Calm: How Do These Meditation Apps Compare? Talkspace is a text-based therapy platform. Her expertise in mental health comes primarily in the form of a whole lot of therapy. BetterHelp does not take insurance. When I forgot to cancel my subscription after four weeks and was billed for the next month, the agent answered promptly and immediately processed a refund for the full amount. With BetterHelp, she has access to speak with a licensed counselor to receive therapy online and even mentions how hopeful she is for the first time in a long time. The 8 Best Free Online Therapy and Mental Support Services for 2022, 10 Tips to Help the Therapist Help You Get the Most Out of Sessions, Podcast: Cobra Kai Actress Discusses BIPOC Representation in Pop Culture, Sex, Love, and All of the Above: Mourning the Loss of My Sex Drive, The Science Behind PTSD Symptoms: How Trauma Changes the Brain, Looking For A Psychologist Whos Right For You? Brightside charges $300 a month, which works out to $75 a session, while BetterHelp charges $60 to $90 a week, which includes one session. All Rights Reserved. Founded in 2013, BetterHelp is the largest online therapy platform in the world, offering virtual therapy with licensed and accredited therapists via chat, phone calls, and video calls. Your portals dropdown menu has a dedicated tab labeled change therapist, and the process is completely automated: you click the selection, confirm, and you become a free agent. The sites and apps for both companies are relatively minimalist and feature similar setups: a scrollable homepage that offers easy-to-digest information about how the service works, with highly prominent links prompting you to sign up scattered throughout the page. BetterHelp is a subscription plan with services not generally covered by health insurance, Medicare, or Medicaid. What type of therapy are you looking for? With online therapy, therapy is made more accessible for many people. products. These therapy sessions also cater to children and teens between ages 10 and 17 with the consent of their guardian or parent. In contrast, Talkspace may be a better option for those interested in messaging their therapist daily and want the ability to have medication prescribed to them. Marcelle ET, et al. While we work hard to provide accurate and up-to-date information that we think you will find relevant, Forbes Health does not and cannot guarantee that any information provided is complete and makes no representations or warranties in connection thereto, nor to the accuracy or applicability thereof. Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year. She is a licensed social worker with clinical experience in community mental health. They are pouring millions of dollars into advertising to grow their user base. Depression is tough to deal with on its own and advice telling you to fake your emotions, cheer up, or simply "snap out of it" doesn't make your condition any better. Unfortunately, there is no search capability, so if youre looking for a specific form of therapy or area of expertise, its going to require a lot of reading and manually sifting through therapist bios. Most online reviews of BetterHelp appear to be positive. Individual For myself Couples For me and my partner Teen For my child Professional, licensed, and vetted therapists who you can trust At this writing, the platform says it has more than 24,000 licensed therapists and has hosted more than 202 million messages, live chats, phone calls, and video sessions. BetterHelp is a major online therapy provider that may help you access quality therapy from home. Follow along to find out more. The network of therapists can help with a variety of needs: Therapy services operate on a subscription basis and may cost between $65 and $99 a week. I did a one-month trial at both BetterHelp and Brightside to get a sense of how the platforms worked and the level of care they provided. Calm TV Spot, 'Do Nothing for 15 Seconds', Calm TV Spot, 'Train Your Mind' Featuring LeBron James, Grammarly TV Spot, 'Personal Proofreader', BetterHelp TV Spot, 'Robin, Amelia, James', BetterHelp TV Spot, 'Brings Counseling to People', This site uses cookies to provide you with a great user experience. I had a hard time finding a therapist in my city, and I decided to give BetterHelp a try after seeing advertisements. Online." Songs - Add None have been identified for this spot Ad URL Overall, we preferred Brightside for its consistent, highly specific care from a team of well-qualified therapists. BetterHelp makes professional therapy available anywhere through a computer, tablet, or smartphone. The platform offers therapy and counseling to individuals, couples, teens between ages 13 and 17, and veterans. BetterHelp counseling services arent generally covered by health insurance, Medicare or Medicaid. Some of these options included their gender, age, religious affiliations, and specializations. BetterHelp is an excellent option for people seeking online counseling for certain mental health issues. But this suggests its algorithm for matching clients with therapists is more detailed than BetterHelps, and therefore more accurate. Therapists are licensed, trained and experienced in their respective fields, all having either a masters or doctorate degree. Overall, both services provided high-quality therapists that fit my needs very well: both were women of color who were fully licensed, and both had over 10 years of experience. You can potentially get a discounted rate depending on the services you choose. Once youve been matched with a counselor, you can immediately start messaging them in a private and secure chat room. At Brightside, you are discouraged from switching therapists, and making a switch requires contacting customer servicean aspect of its service that could use improvement. To establish that the product manufacturers addressed safety and efficacy standards, we: We do the research so you can find trusted products for your health and wellness. It also. And to go one step further, one of our own chose to do a hands-on review for this service. BetterHelp also notes that one of the advantages of e-counseling is that you can always look back at the messages youve exchanged with your therapist. Online therapy offers a safe, secure way to interact with licensed therapists. Prices range from $60 to $90 a week, depending on how many live sessions you want to schedule. This time around, you are not matched with a therapist, but rather given a wide selection to choose from (I was in New York, and was given 40 different therapists). BetterHelp uses a monthly membership payment plan, but you can cancel your membership at any time. Healthline only shows you brands and products that we stand behind. Thank you, {{form.email}}, for signing up. Healthcare professionals review articles for medical accuracy. If youre dissatisfied with your counselor, you can change therapists as many times as you like until you find one that better suits your needs. If youre unable to afford it, you can apply for financial aid through the BetterHelp website. BetterHelp was founded in 2013, and since then has risen to prominence as the webs largest platform for online therapy. Our editorial content is based on thorough research and guidance from the, Partner Offers feature brands who paid Forbes Health to appear at the top of our list. In terms of the overall sign-up process, Brightside may have better results, but BetterHelp is simpler, easier, and faster. Yes! Our sessions were tightly runthey got straight to the point and stayed focused for the full 30 minutes. BetterHelp is an online therapy platform connecting users to licensed therapists. Its model is all about access, and puts decision-making in the hands of the clients rather than the therapist. Published May 25, 2021 Advertiser BetterHelp Advertiser Profiles Facebook, Twitter, YouTube, Pinterest Tagline "Get Real Therapy. If its not a good fit, you can request to be matched with a different therapist. To help get you started, heres a list of affordable mental health care options. One of the biggest differences between therapist qualifications at these two companies is that at Brightside, your therapist is guaranteed to specialize in CBT as it applies to depression, and will use this as their primary therapeutic technique. In one-on-one counseling, therapists offer common mental health therapies, including: The therapeutic approach is up to you and your therapist. Have questions about this ad or our catalog? This is similar to office sessions with a qualified therapist. I got matched with a therapist within a couple of hours at BetterHelp, while with Brightside, it took over a day. Download the 2023 Super Bowl TV Ad Report from iSpot Today. Our website services, content, and products are for informational purposes only. There are many pros when it comes to online or teletherapy. Neither the site nor its therapists will submit claims for you, and although its FAQ page says you are welcome to try to get reimbursed yourself, it notes that services offered using this site are generally not covered by health insurance, Medicare or Medicaid. Its unclear how the services between Brightside and BetterHelp differ enough to allow one to take insurance and the other not to. Despite the stigma surrounding mental health conditions, they are incredibly common. 2023 Dotdash Media, Inc. All rights reserved. The Forbes Health editorial team is independent and objective. Our contacts database includes full names, email addresses, specialties, agency relationships and phone numbers, and we verify each contact every 90 days to ensure you have the most current information. I also wanted to learn ways to better communicate with my siblings, with whom I occasionally clash over caregiving matters. Consider in-person therapy rather than virtual therapy if you: Also, BetterHelp therapy sessions may not be suitable for people who need more intense treatment options, like dialectical behavioral therapy (DBT) and psychodynamic therapy. (2019). When you sign up with BetterHelp, you dont have to enter your full name. (2021). Here are some quick facts about BetterHelp: Heres a summary of the pros and cons of getting therapy through BetterHelp. The only data BetterHelp collects is: You can learn more about BetterHelps privacy policy here. The therapists credentials and experience level determine how much you pay for your visits. I also found BetterHelp customer service to be responsive and helpful. DiGo, a creative agency that focuses exclusively on promoting better habits using Positive Behavior Change Marketing, has developed a series of videos in 15- and 30-second spots depicting ordinary. 2005-2023 Healthline Media a Red Ventures Company. Learn about the benefits and costs of Headspace versus Calm, plus how to choose the best app for. The company offers a free 7-day trial, so you could consider signing up for this to sample the service at no cost to see if it may be a good fit for you. BetterHelp markets itself as the world's largest online therapy service with nearly 2 million users, according to its website. At $60 to $90 per week, BetterHelp could be a more convenient and affordable option for some. Many Americans Continue to Experience Mental Health Difficulties as Pandemic Enters Second Year, The Implications of COVID-19 for Mental Health and Substance Use. Both services match you with a therapist after a brief intake survey. Since theres no commuting for online therapy, it tends to be easier to fit into clients schedules than in-person therapy. Compared to other popular online therapy sites and the typical cost of traditional, in-person therapy, BetterHelp falls on the lower end of the spectrum when it comes to price, which is important for those looking to find a more affordable form of therapy. My therapist complained to me that connectivity issues at BetterHelp were not that uncommon. Virtual support systems can make it easier to take care of your mental health. Subscribers pay $60-90 per week after this trial period. If you want to learn more, you can read our comparison review of BetterHelp and Talkspace. Brightside was founded by Brad Kittredge in 2017, and is based in Oakland, California. Get help, you deserve to be happy! Youll be billed monthly. Betterhelp has notably used intermediary platforms such as Popular Pays to recruit massive amounts of influencers interested in participating in the campaigns. As of September 2021, Northeastern University is offering BetterHelp as a referral option, advertising 20 free weekly sessions for its students and faculty. However, in case an emergency arises during sessions, you will be required to give your contact details when you start therapy. Alena is a professional writer, editor and manager with a lifelong passion for helping others live well. Headquartered in California, BetterHelp has treated nearly 3.2 million people since its founding. At Brightside, you can book additional video therapy sessions for $59/session if you want more than one a week. We collected information from the companies themselves via questionnaires, interviewed therapists working at each company, and asked industry experts for their take on particular aspects of each company. BetterHelps databases are encrypted and scrambled and become unusable should a third party interfere with them. One is not better than the other, but the experience can be quite different. Since BetterHelp is online, there are more therapists to choose from, and finding a compatible therapist may take significantly less time and effort. Of these options included their gender, age, religious affiliations, and therefore accurate! Therapist betterhelp advertising a couple of hours at BetterHelp, while with Brightside, it took over a.. Will pair you with a counselor, you will be required to give your contact details you! Book additional video therapy sessions also cater to children and teens between ages 13 and 17, and are... 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