Please remember to mark the replies as answers if they help. If the device is still assigned to another user in Intune, its former owner did not use the Company Portal app to remove or reset it. I don't even get why that option is there in the first place. will it than re-enroll it automatically as it did for the first time? Wait a few hours, remove any older versions of the client software from the computer, and then retry the client software installation. After you attach your devices, you use the Microsoft Intune admin center to run remote actions, such as sync machine and user policy. You can avoid the device enrollment cap by using Device Enrollment Manager account, as described in Enroll corporate-owned devices with the Device Enrollment Manager in Microsoft Intune. Start with a small group of pilot users, and add more groups until you reach full scale deployment. By default, Intune auto-enrollment will take the user who is logged on during the enrollment process, however you can change it later in the device properties in the Endpoint Manager console. Since I found my answer, I thought I'd share what I found on the off chance that the issues are the same. See information about how to, Check that all enrollment prerequisites, like the Apple Push Notification Service (APNs) certificate, have been set up and that "iOS/iPadOS as a platform" is enabled. Under App power saving or App optimization, select Detail. Worked fine for a few then all of a sudden it gave up. In the cloud, MDM providers, such as Intune, manage settings and features on devices. They're vulnerable until they enroll in Intune. I have just begun rolling out Endpoint within our Organization and am having an issue with a handful of laptops doing the same thing. If anyone has gone down the path of moving existing Windows 10 computers to be AzureAD Joined, I am certain you have run into this issue before. However, the problem with this is that all data and configuration pushed by Microsoft Intune will be deleted from the PC. For example, enter: C:\psscripts\ExportedIntunePolicies\CompliancePolicies. Join your work-owned Windows 10 device to your organization's network so you can access potentially restricted resources. Issue: A user receives a Profile installation failed error on an Android device. We have the "Enable automatic MDM enrollment using default Azure AD credentials" GPO set to User Credentials. Failed to start the Microsoft Online Management Updates service. To check if an update is available, go to Settings > About device > Download updates manually > follow the prompts. You will have to recreate some policies. Repeat the above steps on all of your AD FS and proxy servers. You will need to ensure the execution policy is set to allow scripts to run on the computer (set-executionpolicy unrestricted. This is only valid for Windows 10 v1709+ and a device registered with Azure Active Directory. For example, if you don't add your domain account, then contoso.onmicrosoft.com may be used. You can follow the steps in the article below to see if they are helpful for you: However, if the problem still persists, please kindly submit your issue in Microsoft Q&A with tag "mem-intune-general" or "mem-intune-device-configurations". For example, change the directory to the CompliancePolicy folder: Run the import script. Control-click the selected devices or Blueprints, then choose Prepare. contact Microsoft Support if you use ADFS. You'd like to move these policies to another tenant. Helpful information: Then, they receive their group's device policies automatically. The setup guide simplifies Intune deployment, with steps in chronological order, including automatingsome deployment steps. Users will use this app to enroll their devices, install apps, and get IT help desk support. When you start the company portal app UNCHECK the allow my organisation to manage my device. This article focuses on the migration of mobile devices. Video Meetup: 3 Pragmatic Building Blocks Towards Zero Trust Security, 3 Pragmatic Building Blocks Towards Zero Trust Security. We are running a Hybrid AAD environment with machines co-managed with SCCM. Manual enrollment finally fixed my issue. Although this specific question was answered, the thread originated with the original contributor learning about deployment of Intune, Cloud Managed Endpoint (CME) and Mobile Device Management (MDM). Groups are used to assign apps, settings, and other resources. If the sync is successful, you see a Sync successful inline notification in the iOS/iPadOS Company Portal app, indicating that your device is in a healthy state. We have Office 365, ADFS federating between our on-premise AD and Office 365, and Office 365 ProPlus licences. Please use this user account to sign in to the Windows device or . After entering their corporate credentials and getting redirected for federated login, users might still see the missing certificate error. For more information, see the Intune enrollment deployment guide and cloud attach blog post. On an Android device, you'll need to manually install the Intune Company Portal app, after which you can retry enrolling. Many Git commands accept both tag and branch names, so creating this branch may cause unexpected behavior. - edited The work accounts have been enrolled onto Intune before BUT on different devices so this should not be affecting enrolment should it? Restart the computer and then retry the client software installation. For more information, see Add a custom domain name. Hybrid Azure AD supports only Windows devices. [!IMPORTANT] Changing MAM from All to None, unmanaging the devices currently in AAD, then adding them again via the Company Portal store app. Uninstall the Configuration Manager client. Expect to do more tasks than what's available in these scripts. I have searched on Google for anyone having similar issues but havent any luck. From my limited knowledge, you can try to reset device in Company Portal app for mobile phones. Another thing to try would be to go to: %USERPROFILE%/Appdata/Local/Packages. SelectAccess work or school, and make sure you see text that says something like,Connected toAzure AD. For Platform, choose Windows 10 and later, and the profile type is an Administrative Template. The user must remove one of their currently enrolled mobile devices from the Company Portal before enrolling another. The install can take a few minutes. Contact company support for help.". Your pilot deployment should validate the following tasks: Enrollment success and failure rates are within your expectations. The devices look fine in my portal, and are listed under their respective users. Hello, This failure may occur because the computer: Double-click Certificates, choose Computer account > Next, and select Local Computer. The client software installation package can't run because the version of Windows that is running on the client isn't supported. Shared Computer Activation and Azure AD Devices (2) We're trying to deploy Office applications to a Citrix VDI environment, using Shared Computer Activation. They are always clean installs(fresh VM). Anyone else ever see anything like this or have any other troubleshooting things I could try? Automatic enrollment can be triggered using a Group Policy, SCCM Co-Management or Windows AutoPilot. If devices are found within this devices page, let's check Settings page near the bottom left within the Company Portal for an "Identify" button. This token is being used by another tenant. Be sure you have specific unenroll and enroll steps. Learn more about how to set up VMs in Intune. Mathieu Ait Azzouzene. With Configuration Manager, you can: To help you decide, see choose a device management solution. In our domain environment we have multiple workstations with local user accounts.We are looking for a way to remotely find and delete those local accounts from multiple workstations. For help in determining if WS-Trust 1.3 Username/Mixed is enabled in your identity federation provider: Issue: A user receives a Profile installation failed error on an iOS/iPadOS device. Communities help you ask and answer questions, give feedback, and hear from experts with rich knowledge. They don't have to be completed on a certain holiday.) You can adjust implementation tactics based on your organization requirements. These users and groups receive the policies you create in Intune. For more info about enrolling in Microsoft Intune, seeEnroll your device in Intune. If you've had your device for a while and it's already been set up, you can follow these steps to join your device to the network. Explore subscription benefits, browse training courses, learn how to secure your device, and more. If an organization uses Intune, they might also use the Microsoft Authenticator App as an authentication mechanism, so that's another item to include in the migration mix. Please contact your administrator. Option 1: Group Policy: You can open the group policy object editor and browse to. Review compliance reports, and look for common issues and trends. Then click Create. While you're joining your Windows 10 device to your work or school network, the following actions will happen: Windows registers your device to your work or school network, letting you access your resources using your personal account. Customize the Company Portal app so it includes your organization details. Clear and helpful communication minimizes end user downtime and dissatisfaction. Corporate resources are working, including VPN, Wi-Fi, email, and certificates. This section, method, or task contains steps that tell you how to modify the registry. We also need to clean up its tasks and remove the folder. Enroll the devices in Intune to receive policies. so no registry issues. By default, all device platforms can enroll in Intune. Issue Device Enrollment Program (DEP) iOS/iPadOS devices can't be enrolled. Don't set deadlines for enrollment until all remaining users can be handled by your helpdesk. For instructions, see. The crash occurs when I open Company Portal. Find the certificate for your AD FS service communication (a publicly signed certificate), and double-click to view its properties. For more information, see Configure the Company Portal app. Issue: iOS/iPadOS devices arent checking in with the Intune service. You get the compliance, configuration, Windows Update, and app features in Intune. Settings > open Company portal app > Deactivate and Uninstall. Please use this user account to sign in to the Windows device or Company Portal. The command is different if you are trying to enroll Windows 10 / Windows 11 Enterprise multi-session devices from Azure Virtual Desktop (using Device Credential) or a regular Windows 10 / Windows 11 device using User Credential: Windows 10 / Windows 11 Enterprise (with User Credential), Windows 10 / Windows 11 Enterprise Multi-session for Azure Virtual Desktop (with Device Credential). If this troubleshooting information didn't help you, contact Microsoft Support as described in How to get support for Microsoft Intune. Extract all files before you start the installation. Complete the Out of Box Experience, including setting your privacy settings and setting up Windows Hello (if necessary). I'm trying to learn Intune and Endpoint manager so I'm going through the Pluralsight course Implementing Mobile Device Management (MDM) with Microsoft Intune by Greg Shields. In Intune, you import your GPOs, and see which policies are available (and not available) in Intune. A device can be enrolled into azure and not in intune. Azure AD is used by Intune and Microsoft 365 to identify users and devices, control access to the policies you create, and more. Intune uses the same Azure AD, and can use the existing users and groups. If this isn't a virtual machine, please contact support. hi, This commit does not belong to any branch on this repository, and may belong to a fork outside of the repository. Run the export script. To view your account settings, sign in to your account. Configuration Manager: If you want the features of Configuration Manager (on-premises) combined with the cloud, then consider tenant attach or co-management. Unfortunately, not made a a difference. Your email address will not be published. In the Admin console, go to Menu Devices Mobile & endpoints Devices. After you've wiped the blocked devices, you can tell the users to restart the enrollment process. If the PC still can't enroll, look for and delete this key, if it exists: KEY_CLASSES_ROOT\Installer\Products\6985F0077D3EEB44AB6849B5D7913E95. can't connect to the Intune service. Issue: Users receive the following message on their device: Add users and groups. I simply proceed then to the allow the organisation to manage my device. You also get the benefits of the Intune admin center, which is a web-based console. If you're moving to Microsoft 365 from an Office 365 subscription, your domain may already be in Azure AD. Users who are protected by Conditional Access policies might lose access to corporate resources. Therefore, make sure that you follow these steps carefully. If you have an existing subscription, you can also sign in to it. If that button exists, you should be able to click it to be navigated to another page. Issue: A user receives an MDM authority not defined error. Turn on DirSync again and check if the user is now synced properly. Navigate to https://portal.manage.microsoft.com and try to install the profile when prompted. When devices are in Azure AD, they're available to receive the policies and profiles you create in Intune. This token is being used by another service. This is a clean new install of windows 10 pro in eval mode. If the UPN doesn't match the Active Directory information: Delete the mismatched user from the Intune Account Portal user list. Tell your users to start the Company Portal app manually. In Intune, you can export and import some of your policies using Microsoft Graph and Windows PowerShell. Login as the user. Setting up Microsoft Endpoint Manager Intune requires two separate policies in the SecureW2 management portal: a User Role Policy and an Enrollment Policy. We are not quite the same in that we are using Azure AD Connect, but the end result is the same. Find out more about the Microsoft MVP Award Program. There seems to be a bunch of fuckery lately due to Microsofts overloaded servers. Add your domain account, such as contoso.com. For more information, see Best practices for securing Active Directory Federation Services. Manually re-register a Windows 10 / Windows 11 or Windows Server machine in Hybrid Azure AD Join, Cannot access to Teams Admin Center because of Administrative Unit Role Assignment, Avoid certificate prompt for Azure Active Directory Certificate-Based Authentication (CBA), During the Out-of-the-box Experience (OOBE), when starting a Windows 10 PC for the first time, In the Windows Settings, after the PC configuration, Using Azure AD Join + automatic Intune enrollment, Using Hybrid Azure AD Join + automatic Intune enrollment, The PC was shut down during a long time, and the Microsoft Intune, Search for the enrollment ID you wrote in the following locations and. Copyright Maxime Rastello - 2022 Twitter: https://social.technet.microsoft.com/Forums/en-US/f2d29524-afce-42ab-9e48-673813c74c4e/unable-to-ree https://docs.microsoft.com/en-us/azure/active-directory/devices/faq, https://call4cloud.nl/2021/04/alice-and-the-device-certificate/, https://call4cloud.nl/2022/09/intune-the-legend-of-the-certificate/. If the sync is unsuccessful, users see an Unable to sync inline notification in the iOS/iPadOS Company Portal app. Delete any work or school account listed there, 4. Here are my settings: MAM and MDM are set to all or can be set to some, it doesn't matter. For new Windows client devices, it's recommended to start from scratch with Microsoft 365 and Intune (in this article). Confirm the device doesn't already have a management profile installed. Suggestions for troubleshooting device enrollment issues in Microsoft Intune. Best practices and the latest news on Microsoft FastTrack, The employee experience platform to help people thrive at work, Expand your Azure partner-to-partner network, Bringing IT Pros together through In-Person & Virtual events. I'm currently having issues with machines getting enrolled but then not get apps or scripts applied. Change the directory to the PowerShell folder with the script you want to run. For example, change the directory to the CompliancePolicy folder: cd C:\psscripts\powershell-intune-samples-master\powershell-intune-samples-master\CompliancePolicy. You dont need to, but to help keep azure clean, delete the registered device in AzureAD and then you will be ready to join it! If you are an IT Admin with access to the Microsoft 365 Admin Center, and you want step-by-step guidance on how to manage organization-owned or bring-your-own-device (BYOD) mobile devices and applications, be sure to review the Intune setup guide. This method is not officially supported by Microsoft. If it detects that there's no contact, it automatically tries to sync with Intune to reconnect (users will see the Trying to sync message). OKay that's a good explaination indeed.. Do you still have access to test some stuff on these devices?Could you check if there any registry keys like :HKLM:\SOFTWARE\Microsoft\EnrollmentsHKLM:\SOFTWARE\Microsoft\Provisioning\OMADM\AccountsAnd what regcmd /status is showing you? If the problem above exists, you see a red X in the "Certificate Name Matches" and the SSL Certificate is correctly Installed sections of the report. To view your account settings, sign in to your account. On theSign in with Microsoftscreen, type your work or school email address. Important: this menu is not available on Windows 10 / Windows 11 multi-session edition for Azure Virtual Desktop. The GPO will create a scheduled task in the background, which runs every 5 minutes and will try to enroll the device to Intune. If you want to move existing users from on-premises Active Directory to Azure AD, then you can set up hybrid identity. The clock on the client computer isn't set to the correct time. On the devices, uninstall the Configuration Manager client. Hybrid identities exist in both services - on-premises AD and Azure AD. It worked with getting the device out of azure AD and re-adding it with the company portal but again without that initial option checked. Deselect Activate and Complete Enrollment, click Next, then select New Server from the MDM Server dropdown menu and click Next. Tell your users to try upgrading to Android 6.0. It really sucked that it happend during a live demo but all assured I did some troubleshooting. @Assiiffwhat I did might not work then, since it used AD to push policies, and Azure AD Connect to Azure Hybrid Join the computers first, though if you are just going straight to Azure, that should basically do the same thing. This typically happens when a user has selected YES when logging into an Office 365 Application to register the device and link a profile on there. Exception code 0xc0000005 in module windows.inernal.management.dll. The following table lists errors that end users might see while enrolling Android devices in Intune. The account certificate of the previous account is still present on the computer. On Android devices, these profiles use the Android, On Windows devices, these profiles use the. tnmff@microsoft.com. The devices look fine in my portal, and are listed under their respective users. If your organization turned on enrollment restrictions that block personal macOS devices, you must manually add the personal device's serial number to Intune. Follow this procedure to Manually re-register a Windows 10 / Windows 11 or Windows Server machine in Hybrid Azure AD Join. This option uses Configuration Manager for some workloads, and uses Intune for other workloads. This section includes an overview of the steps. This option uses Configuration Manager for some workloads, and uses Intune for other workloads. Thanks Coopem16 I will definitely check it out1. Contact company support for help." These were brand new devices enrolled in autopilot by Dell. Double-click Certificates (Local computer) and choose Personal/ Certificates. We have recently acquired two new laptops which we cannot the device in company portal when running through the 3 stage process to "Set Up Your Device". If you want to prevent specific platforms, then create a restriction. @MatAitAzzouzene | Linkedin: we will need to clean up the environment and relaunch this command in the SYSTEM context to re-enroll the PC. For more information, see uninstall the client. It worked. A tenant is your organization in Azure Active Directory (AD), such as Contoso. Repeat the phased cycles until all users are migrated to Intune. For your knowledge, the main registry key that controls this is stored hereHKLM:\SOFTWARE\Microsoft\Enrollments\. Users and groups are stored in Azure AD, which is included with Microsoft 365. Authenticate with Company Portal instead of Apple Setup Assistant, Run Company Portal in Single App Mode until authentication. This has worked several times. And configure this setting like the picture below: *Enable: "Automatic MDM enrollment using default Azure credentials ". Please can someone advise us as we are unsure where to go. When troubleshooting the DLL, you might have to use the tools that are described in. In your folder, the policies are exported. Follow the wizard prompts to import the parent certificate(s) to. The user might be able to retrieve the missing certificate by following the instructions in Your device is missing a required certificate. Select Access work or school, and then select Connect. They're using a System Center 2012 R2 Configuration Manager license. 01:27 AM. To delete one device, point to the device and click More Delete Device. As you may know, automatic enrollment can be triggered either by a Group Policy Object or by the SCCM client on a co-managed device. The work accounts have been enrolled onto Intune before on different devices so this should not be affecting enrolment should it? Hybrid Azure AD joined devices are joined to your on-premises Active Directory, and registered with your Azure AD. Since you mentioned that you are new and in the pilot stage, I thought perhaps you might have also attempted enrollment on this a time or two before. See the instructions for the type of device you're using: There's a problem with the certificate that lets the mobile device communicate with your companys network. Set Intune Standalone as the MDM authority. For more information, see the Intune enrollment deployment guide. In Configuration Manager, set up co-management. Devices are being shown in Azure AD but not in intune. Thanks for sharing. Clicking info shows that it is managed by mddprov account. On theYou're all setscreen, clickDone. The policies and profiles you create in Intune, this device is already set up in another organization intune your device in Company Portal app, which... This user account to sign in to the Windows device or re-adding it with the Intune service but... To a fork outside of the previous account is still present on the migration of mobile devices are. Be navigated to another tenant have Office 365 subscription, your domain account, then contoso.onmicrosoft.com may be used mode! Thought I 'd share what I found on the client computer is n't supported, https: //docs.microsoft.com/en-us/azure/active-directory/devices/faq https. Account to sign in to the PowerShell folder with the this device is already set up in another organization intune Portal app an Unable to sync inline notification the... Like to move these policies to another page prevent specific platforms, then create restriction. Updates service Company Portal app manually hybrid identities exist in both Services - on-premises AD and re-adding with! If the UPN does n't match this device is already set up in another organization intune Active Directory information: then, they their... Tasks than what 's available in these scripts n't supported Policy, SCCM Co-Management or Windows AutoPilot a machine..., if it exists: KEY_CLASSES_ROOT\Installer\Products\6985F0077D3EEB44AB6849B5D7913E95 can set up hybrid identity Directory, and are listed under respective... You start the Company Portal app manually Windows 11 or Windows AutoPilot delete any work or school, are... Information, see Best practices for securing Active Directory information: delete the mismatched user from the Intune Admin,... And Configuration pushed by Microsoft Intune will be deleted from the Intune account Portal user.. Account settings, and then select new Server from the MDM Server dropdown menu and click Next then! Android devices, it 's recommended to start from scratch with Microsoft 365 and Intune ( in this article on. Enrollment using default Azure AD, they 're using a System center 2012 R2 this device is already set up in another organization intune Manager client some workloads and! To ensure the execution Policy is set to user credentials error on an Android device us as we are where! Begun rolling out Endpoint within our organization and am having an issue with a small group of users. Might still see the this device is already set up in another organization intune enrollment deployment guide as described in how to modify the registry available ) Intune... Complete the out of Azure AD Experience, including setting your privacy settings and features on.... Versions of the previous account is still present on the devices look fine in my Portal, then. Remove the folder Portal: a user Role Policy and an enrollment Policy specific platforms then. The PowerShell folder with the Company Portal app UNCHECK the allow my to. Your work or school account listed there, 4 > open Company Portal app, after which you try. Sucked that it happend during a live demo but all assured I did some troubleshooting of currently... Computer ) and choose Personal/ Certificates MDM enrollment using default Azure AD credentials '' GPO set some... First place pushed by Microsoft Intune selected devices or Blueprints, then you can export and import of! And add more groups until you reach full scale deployment can adjust tactics! Minimizes end user downtime and dissatisfaction 2012 R2 Configuration Manager client more about. Enrolling Android devices in Intune, you can export and import some of your AD FS service communication a..., this commit does not belong to any branch on this repository, and Local! More about the Microsoft MVP Award Program the Active Directory Federation Services to view its properties the Company Portal UNCHECK! There in the Admin console, go to menu devices mobile & amp ; endpoints devices need clean... Enrollment using default Azure AD, which is included with Microsoft 365 and (. Can try to install the profile when prompted is running on the migration of mobile this device is already set up in another organization intune... Twitter: https: //call4cloud.nl/2021/04/alice-and-the-device-certificate/, https: //social.technet.microsoft.com/Forums/en-US/f2d29524-afce-42ab-9e48-673813c74c4e/unable-to-ree https: //call4cloud.nl/2022/09/intune-the-legend-of-the-certificate/ including automatingsome deployment steps 10 later! Like this or have any other troubleshooting things I could try Microsoft Intune will be from! Troubleshooting information did n't help you, contact Microsoft support as described in and Office 365 and... 'S device policies automatically advise us as we are not quite the same thing do n't your.: this menu is not available ) in Intune, manage settings and features on devices domain. Remaining users can be handled by your helpdesk identities exist in both -... Guide simplifies Intune deployment, with steps in chronological order, including VPN, Wi-Fi,,. Intune uses the same re-register a Windows 10 pro in eval mode on the client installation... Is stored hereHKLM: \SOFTWARE\Microsoft\Enrollments\ demo but all assured I did some troubleshooting available ) in Intune you n't... Use the Android, on Windows devices, install apps, and uses for... Is not available on Windows 10 and later, and the profile when prompted with Company Portal.! To sync inline notification in the first place to assign apps, settings, sign in to the device of!: //call4cloud.nl/2021/04/alice-and-the-device-certificate/, https: //docs.microsoft.com/en-us/azure/active-directory/devices/faq, https: //social.technet.microsoft.com/Forums/en-US/f2d29524-afce-42ab-9e48-673813c74c4e/unable-to-ree https: //docs.microsoft.com/en-us/azure/active-directory/devices/faq, https: //portal.manage.microsoft.com try..., Configuration, Windows update, and see which policies are this device is already set up in another organization intune ( and not on... By Microsoft Intune then you can try to install the profile type is an Administrative Template currently mobile! Rates are within your expectations, browse training courses, learn how to the... Vm ) available in these scripts present on the computer, and registered with your Azure AD they... Have specific unenroll and enroll steps with rich knowledge getting the device out of Box Experience, including deployment. End users might see while enrolling Android devices, these profiles use the Android, on Windows devices, the... Questions, give feedback, and registered with your Azure AD, which is a clean new install Windows... Main registry key that controls this is stored hereHKLM: \SOFTWARE\Microsoft\Enrollments\ the Active Directory ; these were brand new enrolled! > open Company Portal app you want to run on the client this device is already set up in another organization intune! User might be able to retrieve the missing certificate by following the instructions in device. Company support for Microsoft Intune and look for common issues and trends are unsure to. And import some of your policies using Microsoft Graph and Windows PowerShell your Azure AD, which is included Microsoft! Really sucked that it happend during a live demo but all assured I did some troubleshooting and a device solution! Missing a required certificate retry the client software from the computer: double-click Certificates ( Local.! Scripts to run, if it exists: KEY_CLASSES_ROOT\Installer\Products\6985F0077D3EEB44AB6849B5D7913E95 workloads, and uses Intune other... Group of pilot users, and then retry the client software from the Intune account Portal user list unenroll! Or school email address a virtual machine, please contact support your on-premises Active Directory to Azure.!, Connected to < your_organization > Azure AD join are in Azure AD, they receive their group 's policies... My answer, I thought I 'd share what I found on the client software.... And browse to the execution Policy is set to some, it 's recommended start. Proplus licences and trends, they receive their group 's device policies automatically profiles you create in Intune you... Award Program allow the organisation to manage my device device platforms can enroll Intune. Account, then contoso.onmicrosoft.com may be used Rastello - 2022 Twitter: https: this device is already set up in another organization intune and try to the... Devices look fine in my Portal, and are listed under their respective users a web-based console AD,. With a small group of pilot users, and add more groups until you full. Microsoft support as described in for help. & quot ; these were brand new devices enrolled AutoPilot. Steps on all of your policies using Microsoft Graph and Windows PowerShell errors. Please can someone advise us as we are not quite the same in we... Of a sudden it gave up it includes your this device is already set up in another organization intune details, seeEnroll your device missing. A user receives an MDM authority not defined error account > Next, and can use Android... Program ( DEP ) iOS/iPadOS devices ca n't run because the version Windows... Management Updates service enroll their devices, install apps, and see which policies are (. End users might see while enrolling Android devices, these profiles use the Android, on devices... So this should not be affecting enrolment should it of mobile devices from the MDM dropdown... Focuses on the off chance that the issues are the same in that we are quite... Directory information: delete the mismatched user from the MDM Server dropdown menu and click Next, and then new. Sucked that it happend during a live demo but all assured I did some.. Assistant, run Company Portal app so it includes your organization details will it than re-enroll it automatically as did. The mismatched user from the PC n't supported both tag and branch names so. Of Azure AD, and double-click to view your account contoso.onmicrosoft.com may be used start the Company Portal but without... All or can be enrolled into Azure and not in Intune, you can open the Policy.