Refunds are not available for the following lost or stolen Fair Fares NYC MetroCards: After you report your card as lost or stolen, you must then call NYCT Customer Service at 511 to request a refund for any unused portion of your card. MTA vending machines will not offer to exchange your card when it expires. If you think you or someone you know might be eligible, go to nyc.gov/FairFares to learn more. Association of Community Employment- Programs for the Homeless (ACE) Melinda Katz, Queens Borough President Jewish Labor Committee To add value, choose the dollar amount you want to add to your card and have available for Pay-Per-Ride fares. Regional Plan Association You can use your Fair Fares NYC MetroCard on: You cannot use your Fair Fares NYC MetroCard on: Fair Fares NYC Locations are open Monday through Friday from 8:30 AM to 5 PM, except city holidays. To change the text size on NYC.gov you can use your web browser's settings. the actual multiplier used when you take your trip may vary depending on time of day, the number of You may be able to add value for Pay-Per-Ride fares. Refunds may be available for Fair Fares NYC MetroCards that are damaged, not working, or expired regardless of the payment method used. Podras terminar en la crcel, El Diario, May 17, 2017, Straphangers Accuse De Blasio Of Criminalizing Poverty In The Subway, By Emma Whitford, Gothamist, May 17, 2017, When Poverty Is A Crime On The Subway, By Nick Pinto, Village Voice, May 17, 2017, NYC Has An Affordability Crisis So Why Wont Politicians Help The Poor Afford Public Transit?, The Village Voice, By Christopher Robbins, May 1, 2017, Low-income metro card proposal excluded from mayors budget, By Vincent Barone, am New York, April 26, 2017, Eleven things to watch for in de Blasios executive budget, By Laura Nahmias, Politico, April 26, 2017, Advocates push de Blasio to get on board with half-price MetroCards for low-income New Yorkers, By Dan Rivoli, Daily News, April 25, 2017, Transit union boss joins fight to reduce MetroCard fares for the poor, By Dan Rivoli, Daily News, April 25, 2017, Lawmakers call for half-priced MetroCards for low-income New Yorkers, News 12 Brooklyn, April 25, 2017, Seeking Compromise, Advocates Ask De Blasio To Phase In Half-Price MetroCards For Poor NYers, By Emma Whitford, Gothamist, April 25, 2017, Brooklyn Lawmakers Use Fair Fares Rally To Highlight Wealth Disparity, By Kelly Mena, Kings County Politics, April 25, 2017, De Blasios Piecemeal Transportation Agenda, By Luke Foley, Gotham Gazette, April 6, 2017, NYC Council Urges Transit Discounts for Low-Income Riders, By Kelsey E. Thomas, Next City, April 6, 2017, Harlems Rodriguez, Fair Fares Coalition Discusses Anti-Poverty Initiative, By Harlem World Magazine, April 5, 2017, Half price MetroCard program wins City Councils approval, By Amanda Mikelberg, Metro.US, April 5, 2017, NYC Council proposes millions for discount MetroCards for poor, Citi Bike expansion, By Dan Rivoli, Daily News, April 4, 2017, De Blasios Two Cities one with transportation and one without, By Christina Greer, City & State, March 26, 2017, Fair Fares funding a test for New Yorks progressive mayor, By David R. Jones and John Raskin, City & State, March 20, 2017, This city needs Fair Fares now more than ever, By City & State, March 20, 2017, Many Commuters Start Work Week Facing Higher MTA Fares and Tolls, WCBS New York, March 20, 2017, New round of MTA Fare and Toll Hikes Now in Effect, ABC 7 Eyewitness News, March 20, 2017, A bumpy ride, Cover story, amNewYork, March 20, 2017, NYers react to latest increase in MTA fares, By Vincent Barone and Rachel Uda, Newsday, March 20, 2017, MTA Fare Hike Now in Effect as Weekly, Monthly MetroCards Increase in Price, By Natalie Duddridge, NY1, March 19, 2017, Advocates Pressure de Blasio for City Subsidy to Reduced Fare MetroCards By Cheryl Wills, NY1, In Focus, March 19, 2017, New Yorkers rally to subsidize MTA fare for low-income residents By Lisa Evers, Fox5 News, March 19, 2017, Rechazan alza de MetroCard y reclaman tarifa justa para los pobres, By David Ramirez, El Diario, March 19, 2017, Commuters protest MTA fare hike, News 12 Brooklyn, March 19, 2017, MTA fare toll hike in effect: NYC residents react, By Vincent Barone, amNewYork, March 19, 2017, Mayor misses opportunity on MetroCards, Letter to the Editor by Nancy Rankin, Crains New York Business, March 2, 2017, Fair Fares Proposal Dominates Debate at Transportation Hearing, by Luke Foley, Gotham Gazette, February 14, 2017, Transit Advocates Step up Pressure on de Blasio to Commit City Money for Reduced Fare MetroCards, By Jose Martinez, NY1, February 13 2017, Pols push for half-priced MetroCards for poor New Yorkers, By Dan Rivoli, Daily News, February 14, 2017, MetroCard discounts for low-income New Yorkers still being pushed by advocates, officials, By Vincent Barone, amny, February 13, 2017, Sigue la lucha para Metro Card a mitad de precio, By Camille Padilla Dalmau, El Diario, February 14, 2017, Dems push de Blasio to cut subway, bus fares for poor, By Michael Gartland, New York Post, February 13, 2017, MTA Fare Hikes Will Come Amid Worse Subway Service, Many Straphangers Say, WCBS 880, February 13, 2017, Transportation advocates seek more affordable MetroCards, News 12 Brooklyn, February 13, 2017, City Should Subsidize Half-Price MetroCards for Poor New Yorkers: Advocates, By Danielle Tcholakian, dna info, February 13, 2017, Fair Fares Supporters Rally Outside New York City Hall, By Ciara McCarthy, Patch, February 13, 2017, Council Members Press City Hall for Half-Priced MetroCards for Low-Income New Yorkers, By David Meyer, Streetsblog, February 13, 2017, De Blasio again insists reduced subway fare is states responsibility, By Conor Skelding, Politico Pro, January 27, 2017, When A Subway Swipe is Out of Reach, By Robert Rush, Gotham Gazette, January 27, 2016, Discounted MetroCard proposal for low-income NYers gets support from city unions, By Vincent Barone, amNew York, January 27, 2017, Saying City Cant Afford Fair Fares, De Blasio Points to State, By Samar Khurshid, Gotham Gazette, January 26, 2017, M.T.A. You are still welcome to apply at nyc.gov/accessfairfares. If you need to renew your Fair Fares card, visit the Fair Fares NYC page instead. Fair Fares NYC Locations are open Monday through Friday from 8:30 AM to 5 PM, except city holidays. CAAAV Organizing Asian Communities Download the Fair Fares NYC flyer in a print friendly format, available in 12 languages. Access-A-Ride customers do not use a Fair Fares NYC MetroCard; their discount is applied automatically to their Access-A-Ride trips once their Fair Fares and Access-A-Ride accounts are linked. The Fair Fares program is only available to residents of the five NYC Boroughs. Menu > Zoom > +, In the View menu, select Zoom. For approved refunds, NYCT will issue a credit back to your credit, debit, or EBT card. The Official Website of the City of New York, Discounted Travel for MTA Access-A-Ride Customers, MetroCardDiscount Options, Prices, and Payment Methods. If you need to renew your Fair Fares card, visit the Fair Fares NYC page instead. If you do not submit the required documents within this timeframe, your application will expire and you will have tosubmit a new initial or renewal application. 2023 All Rights Reserved, We will use your feedback to improve NYC311. You should get a Fair Fares NYC MetroCard in the mail within three weeks if your application is approved. The bus fare box or subway turnstile will use the unlimited ride period first. 30-day unlimited passes that were paid for with cash, 7-day unlimited passes that werepaid for with a credit, debit, or EBT card or with cash, Any value added (dollar amount for Pay-Per-Ride fares) that was paid for with a credit, debit, or EBT card or with cash. For approved refunds, NYCT will issue a credit back to your credit, debit, or EBT card. The discount fare on Access-A-Ride trips is $1.35. Come check out our regularly updated newsroom! The estimate here assumes a Lenox Hill Neighborhood House Read our statement with more detailshere. You must add time or value on your Fair Fares NYC MetroCard to use it. Your application is not complete until you submit required documents, if any. Straphangers Campaign What are the requirements to drive for Lyft? What's a typical passenger rating for Uber? When you return your damaged or not working card, Fair Fares NYC will send you a replacement card. You can choose to pay per ride, or you can choose a 7-Day or 30-Day Unlimited Ride option. Youre offline. If your discount is for Access-A-Ride trips, it will continue automatically when your renewal application is approved. Staff is available through the automated phone system during business hours, except on City holidays. Call volume is often high. This Fair Fares outreach was celebrated with a press conference that same day at Albee Square in Brooklyn, hosted by PEU and the Department of Social Services (DSS). Return Your Damaged, Not Working or Expired Card. Speakers at the press conference included Councilmember Crystal Hudson, State Senator Jabari Brisport, State Assembly Member Jo Ann Simon, Department of Transportation Commissioner Ydanis Rodriguez, Department of Social Services First Deputy Commissioner Jill Berry, Downtown Brooklyn Partnership President Regina Myer, Mayor's Public Engagement Unit Executive Director Adrienne Lever, and CUNY Career Launch Intern Synthia Jahan. You can report aFair Fares NYC MetroCard that is: It is very important that you make your reportas soon as you are aware of the situation. Is 4.50 good? -Sign up can be tricky and when you start getting charged for subscription is , Posted by StuffinMuffin Call 311 if you need help or have any questions about the Fair Fares NYC program. Access-A-Ride customers do not use a Fair Fares NYC MetroCard. In Fall 2019, the program was expanded to certain CUNY students, student Veterans, and NYCHA residents who met the program's eligibility criteria. If you meet the Fair Fares NYC eligibility criteria, you may still be eligible for the Fair Fares NYC discount on Access-A-Ride fares if you also are in the MTA reduced-fare Program for persons with disability or have an Access-A-Ride MetroCard. One replacement card per enrollmentyear is allowed for lost or stolen cards. The Fair Fares NYC MetroCard discounted options and prices are: The Metropolitan Transit Authority (MTA) MetroCard vending machines will know to charge you the discounted price for an unlimited pass. I understand that the car is a private property, and drivers have the rights to record inside their cabin. Automated assistance is also available in Cantonese, Mandarin, Russian, and Spanish. UPROSE Francisco Moya The Fair Fares discount for subways and buses is not available to New Yorkers already receiving a discounted MetroCard. You will not be able to get a refund if you previously made two or more reports of lost or stolen MetroCards within the same calendar year. Using the Fair Fares NYC MetroCard, eligible New York City residents receive a 50% discount on subway and eligible bus fares. Fair Fares provides 50% discounts on subway and bus fares. Issue a credit back to your credit or EBT card if you paid with a credit or EBT card. City of New York. Housing Conservation Coordinators Carlina Rivera The process to get a replacement card and refund for a Fair Fares NYC MetroCard varies based on what happened to your card. Fair Fares NYCwill not ask about immigration status or record any information about immigration status. View > Zoom > Zoom In, In the View menu, select Text Size. The turnstiles and bus fare boxes will know to charge you half the regular fare when you swipe for Pay-Per-Ride. Share your stories and meet fellow drivers, riders, and fans. Available in: It will display as Document Received on the Required Documents page in yourACCESS HRA Fair Fares NYC account. By Elinor Tatum, New York Amsterdam News, January 5, 2017, Help ease rising MTA fares, By The Editorial Board, amNewYork, January 3, 2017 The notice you received explains why you are not eligible for Fair Fares NYC. First download the Ola app from the app store.2. If you are a New York City resident, youmay be eligible for Fair Fares NYC if you: ** If choosing the Access-A-Ride discount, you may still be eligible for the Fair Fares NYC discount even if you receive a discount (or free rides) on subways and buses from the MTA. Brooklyn Movement Center Staff is available through the automated phone system during business hours, except on City holidays. Using the Fair Fares NYC MetroCard, eligible New York City residents receive a 50% discount on subway and eligible bus fares. City of New York. Automated assistance is also available in Cantonese, Mandarin, Russian, and Spanish. If your renewal application is approved, you will receive your new Fair Fares NYC MetroCard in the mail before your current card expires. Your Fair Fares NYC ACCESS HRA account will display messages on the status of your request for the Access-A-Ride discount. David Jones discussing half-price MetroCards to low-income. You cannot purchase a 30-day unlimited pass. 30-day unlimited passes that were paid for with cash, 7-day unlimited passes that werepaid for with a credit, debit, or EBT card or with cash, Any value added (dollar amount for Pay-Per-Ride fares) that was paid for with a credit, debit, or EBT card or with cash. NYCT will conduct a review to determine the refund amount, if any. You cannot pick up a card in person during the 3-week mailing period. What Will Save New York Citys SubwaysMillionaires Tax or Congestion Pricing? Greater New York Labor-Religion Coalition Using the Fair Fares NYC MetroCard, eligible New York City residents receive a 50% discount on subway and eligible bus fares, as well as MTA Access-A-Ride paratransit trips. Fair Fares can also provide 50% off MTA Access-A-Ride paratransit trips. The status of the uploaded document is updated in real time. Votes to Raise Fares and Tolls: What You Need to Know, By Emma G. Fitzsimmons, New York Times, January 26, 2017, Riding the subway just got more expensive even though it still costs $2.75 per swipe, By Mark Chiusano amNewYork, January 25, 2017, MetroCard rising to $3 per swipe, source says, By Vincent Barone, amNewYork, January 25, 2017, Mayor Bill de Blasio has no control over the MTA, By Vincent Barone, amNewYork, January 25, 2017, No Half-Priced MetroCard in Mayors Preliminary Budget, By Stephen Nessen, WNYC News, January 24, 2017, MTA moves to raise subway fare to $3 per MetroCard swipe, By Dan Rivoli, Daily News, January 19, 2017, MTA Expected To Vote For Another Fare Hike For Trains, Buses, Bridges, Tunnels, CBS Channel 2, January 20, 2017, How the poor pay the price for subway-worker benefits, By Nicole Gelinas, New York Post, January 16, 2017, Four borough presidents back Fair Fares proposal that would slash MTA costs for low-income New Yorkers, By Dan Rivioli, Daily News, January 12, 2017, Make the MetroCard a gateway to opportunity, not a barrier, Op-Ed by David R. Jones and Carol Kellermann, Crains New York Business, January 8, 2017, Public Transportation Is a Necessity. Any request for a refund must be made within 2 years of the cards expiration date. ACCESS NYC is maintained by the The Mayor's Office for Economic Opportunity. The Official Website of the City of New York, Replacements and Refunds for Lost or Stolen Cards, Replacements and Refunds for Damaged, Not Working, or Expired Cards, Replacements and Refunds for a Lost Card in an MTA Vending Machine. You cannot transfer money from an expired Fair Fares NYC MetroCard to another MetroCard. You cannot pick up a card in person during the 3-week mailing periodonce you request a replacement card. Translations are available in 11 languages. Chinese-American Planning Council You can return your card any time after you discover that it is damaged or not working. PEU Specialists and CUNY interns canvassed at subway stations citywide to promote the Fair Fares NYC program. There is no replacement limit per calendar year for a card that is damaged or not working as long as you return the card. Working Families We value your privacy. You should only return your expired card by mail orto a Fair Fares NYC location if there is money left on the card and you would like to request a refund. NOTE: For families/households with more than 8 persons, add $5,140 for each additional person. MoveNY Or browse the forum to read the latest rideshare industry chatter. To begin, enter the starting and ending locations of the ride you need in the fields above. If you have not received a card in the mail after the 3-week mailing period, you can report the card as lost in the mail and have a card issued to you at a Fair Fares NYC location. The MTAs Proposed $3 Subway Ride Comes Under Fire, WNYC News, December 9, 2016. You do not need to contact New York City Transit (NYCT) to request a refund. Ride Report your card as lost in an MTA vending machine: Refunds for a Card Lost in an MTA Vending Machine. Common browsers are included in this page; mention of a specific browser does not imply endorsement or recommendation. You cannot purchase a 7-day unlimited pass. Submit required documents, if any, within 10 calendar days of submitting your application using the. Strong Economy for All Coalition You will be notified when it'stime for you to renew your enrollment. You will be mailed a notice once a decision is made on your application or renewal application. Menu > Zoom > +, In the View menu, select Zoom. To add value, choose the dollar amount you want to add to your card and have available for Pay-Per-Ride fares. Issue a credit back to your credit or EBT card if you paid with a credit or EBT card. With $82 Billion Budget, City Can Afford to Give Half Fare to Working Poor, Column by David R. Jones, New York Amsterdam News, October 20, 2016. Interested in driving? You can add time for half the regular price or add value to your card at aMetropolitan Transit Authority (MTA) station booth or MTA MetroCard vending machines, as follows: You can add value and time on your Fair Fares NYC MetroCard at the same time. Legal Aid Society Your Fair Fares NYC ACCESS HRA account will display messages on the status of your request for the Access-A-Ride discount. To complete your application submission, get the ACCESS HRA Mobile App to submit any documents related to your application. Laurie Cumbo Do you have questions about rideshares, ridehails, and/or taxis? And other cities, including Seattle, San Francisco, and London, have introduced fare discounts for riders with. You can log into yourACCESS HRA Fair Fares NYC account to view the reason for the denial. baseline estimate. (Hover mouse over map to see details), A selection of recent press on the Transit For All campaign, Something to see here: Farebeating is a serious problem underground, By Daily News Editorial Board, February 12, 2019, New York Citys Poor Were Promised Half-Priced MetroCards. If you do, the list below will help you choose those documents. You must first report that your Fair Fares NYC MetroCard was lost or stolen before you can request a refund from New York City Transit (NYCT). Using the NYC ACCESS HRA Mobile App, you can upload images from the gallery of your smartphone or tablet or take pictures of your documents and submit them as part of your application. If you never received your Fair Fares NYC MetroCard, you can make a report online, by phone, or in person. It looks like you may not Automated assistance is also available in Cantonese, Mandarin, Russian, and Spanish. Donovan Richards You don't have permissions to view these records. City of New York. Restaurant Opportunities Center of New York However, . If you don't get through, call back later. Most browsers include functionality to let you increase or decrease the text on a web page. Theyre Still Waiting, Questions after New York City delays Fair Fares transit program, Stringer Calls On De Blasio To Detail 'Fair Fares' Program, Advocates Blast Delayed Details on City's 'Fair Fares' Program, Fair Fares target launch date passes with no news from de Blasio administration, Despite little outreach, de Blasio insists 'word will spread quickly' about Fair Fares half-priced MetroCards next month, Fair Fares evasion: As the deadline to implement the program approaches, de Blasio fumbles implementation, EXCLUSIVE: Stringer urges de Blasio administration to consider providing half-price per-ride MetroCards through Fair Fares, Fair Fares program is weeks from launch, but advocates say city is slacking on details, Advocates want pay-per-ride MetroCards offered in low-income transit discount plan, Fair Fares Program Is Supposed To Start In 2019, But The City Has Yet To Release A Plan, Half-Priced MetroCard Program Will Launch in 19, But With Limits, MTA and City Screw Working Poor with So-Called Fair Fares, Half-priced MetroCards for lower-income New Yorkers coming with New Year, Fair Fares stipulation on MetroCard would exclude NYC's poorest, advocates say, Fair Fares program: Only unlimited-ride MetroCards will be discounted, MTA's 'Fair Fares' Discount MetroCard Program Will Launch Without A Single Ride Option, Student MetroCards put City Teens in a Summer Squeeze, Subway Delays Hit Low-Income New Yorkers the Hardest, Report Says, Celebran aprobacin de financiamiento de MetroCard para pobres, Means-Based, Transit-Fare Discounts Take a Leap Forward in the Big Apple, Mom who wrote about struggles affording subway rides celebrates Fair Fares victory, Aseguran fondos que harn realidad subsidio de MetroCards para 800 mil pobres enNYC, Funding for Fair Fares, discounted MetroCards for poor, celebrated at Fulton Street rally, Half-fare Metrocards become a reality, but could the program get cut when needed most, Fair Fares: New York City budget includes $106 million for discount MetroCard program, Straphangers on board with MTA's Fair Fares program, Mayor & City Council Agree On $89 Billion Budget, Deal Set on $89.15 Billion New York City Budget, City budget includes $106 million for Fair Fares, Fair Fares Discount MetroCard Program Included In City Budget Deal, City finally reaches deal on discounted MetroCards for low-income New Yorkers, De Blasio boasts of Fair Fare with half-price MetroCard deal, Mondays with the Mayor, Part 2: Making a city budget deal, Five things to know about the NYC budget deal: Finally, Fair Fares, Discounted MetroCards for the poor secure funding from de Blasio, City Council, New York Citys $89 Billion Budget Includes Discount Transit Fare Plan, Mayor and Council reach $89 billion budget deal that includes funding for half-priced MetroCards, De Blasio, Council Speaker Johnson agree on $89B budget, Here's How Fair Fares Could be Implemented Quickly, New York City Will Cut Transit Fares for Low-Income Riders, Three City Council Members Don't Support 'Fair Fares', Leaders Poised to Provide Discounted MetroCards to Low-Income New Yorkers, Deal struck to fund 'Fair Fares' half-priced MetroCards: Sources, Source: 'Fair fares' subsidized MetroCard deal reached, Half-priced MetroCards near reality for NYs poorest subway riders, De Blasio, Johnson strike deal for half-price MetroCards, Advocates Rally For Half-Price MetroCards To Be Included In City Budget, Intensifican presin por MetroCards para pobres en NuevaYork, Fair Fares supporters stage fake meet the mayor event after de Blasio snub, Inside the Fight for Fair Fares in New York, Queda solo un mes para aprobar MetroCard para los pobres en el presupuesto, Mayor de Blasio, Help New Yorkers Afford Subway Fares, Johnson proposes cutting Council initiatives in search for Fair Fares cash, Fair Fares advocates launch drive to get funding for cheap MetroCards, Fair Fares advocates for discounted MetroCards launch Call the Mayor campaign, Piden que el alcalde acepte financiar programa de Metrocards baratas, Arrecian lucha para que De Blasio de luz verde a MetroCard para pobres, Transit advocates ask subway riders to call the mayor in push for fair fares, New Yorkers urge de Blasio to support half-price MetroCards for low-income commuters, Announcing The Week-Long Grassroots Effort "Call The Mayor", 'Call the Mayor' campaign launched in push for cheaper MetroCards for poor New Yorkers, Transit group complains no one is answering phone at CityHall, Half-Price MetroCards for the Poor Gain Support, but Not From de Blasio, Fair Fares proposal for half-priced MetroCards fails to make de Blasios 2019 budget, Proponen ley de transporte gratuito para favorecer a pobres y adultosmayores, Give Poor New Yorkers a Break on Subway and Bus Fares, New York City Poverty Rate Hits Lowest Level Since Great Recession, Rally pushes for 'Fair Fares' discounted MetroCards for low-income New Yorkers, Officials, advocates rally for Metrocard discounts, 'Swipe Us In' With Half-Price MetroCards, Advocates Tell Mayor, Fair Fares Coalition steps up fight for half-price MetroCards, Advocates rally for reduced-priced MetroCards for low-income NYers, Fair Fare Proposal Pushes For Half-Priced MetroCards For Low-Income NewYorkers, Advocates To De Blasio: Approve Fair Fares. Common browsers are included in this page; mention of a specific browser does not imply endorsement or recommendation. You may be able to add value for Pay-Per-Ride fares or a 7-day unlimited pass. Find available services in your area, use filters to find just the right option for you, then hail your ride right from RideGuru. You've come to the right place. This means if you add $10 to your Fair Fares NYC MetroCard, you will have the whole $10 on your card. Data from the 2015 Unheard Third, our annual public opinion survey to elevate the concerns of low-income New Yorkers, reveals that the prohibitively high cost of subway and bus fares keeps many New Yorkersespecially low-income blacks and Latinosfrom getting medical care or even taking a job further from home. How much do Uber, Lyft, and Taxis cost? You can see our full list of official supporters here, check out the press our camapaign garnerned in our three years of advocacy, read the original report that launched the campaign, and watch videos we created in support. Create your signature and click Ok. Press Done. Heres some other news to talk about, By Mark Chiusano, amNewYork, November 23, 2016. The Mayors Office for Economic Opportunity uses evidence and innovation to reduce poverty and increase equity. You may be able to add value for Pay-Per-Ride fares or a 7-day unlimited pass. Plan for Fare and, Tarifas del subway: La gente ya lo pasa mal para llegar a, MTA fare hike proposal for 2017 details unveiled. If a Metropolitan Transportation Authority (MTA) vending machine did not return your Fair Fares NYC MetroCard, you must first report the card as lost in the machine before you can get a replacement card. The Black Institute CSS wants to thank everyone involved in this tremendous achievement. Exalt This is the first rollout in a series of updates that Uber has planned for the new design of their app. Whats fare is fair: Making transit affordable for the. Eligible New York City residents are enrolled in the Fair Fares NYC program for one year. Fair Fares NYC to apply for or renew a Fair Fares NYC MetroCard Fair Fares NYC Complaint Buses and Subways to learn how to replace Reduced-Fare MetroCards for people who are 65 or older or have qualifying disabilities The process to get a replacement card and refund for a Fair Fares NYC MetroCard varies based on what happened to your card. View our. New York State Nurses Association (NYSNA) Which rideshare and ridehail options are available to you? Replacement for a Card Lost in an MTA Vending Machine. How much do they cost and how do they compare? {{ r.service.company.name }} varies their pricing based on demand. If the status doesnt change, refresh your page or try logging out of and back into your account. When you complete your application, the online application will tell you what you need to submit. For a complete list of problems you can report using NYC311, please visit our. You must first report your Fair Fares NYC MetroCard lost or stolen before you can get a replacement card. For example, to increase text size using: In the menu to the right of the address bar, select and set Zoom level. A complete list of problems you can choose a 7-day or 30-Day unlimited ride period first Center... On demand November 23, 2016 back into your account straphangers Campaign what are the requirements to drive Lyft... Of the uploaded Document is updated in real time, have introduced fare discounts for with. Logging out of and back into your account and bus Fares replacement limit per year..., Mandarin, Russian, and Spanish need in the mail before your current card.. Your request for a complete list of problems you can report using NYC311 please! The Fair Fares NYC MetroCard, you will be notified when it'stime you... Card, visit the Fair Fares NYC page instead approved, you will be notified when for! First report your card when it expires MetroCard lost or stolen before you can return damaged. By phone, or EBT card through the automated phone system during hours. List below will help you choose those documents replacement for a card in person during the 3-week period... And ridehail options are available to you years of the uploaded Document is updated in time... Does not imply endorsement or recommendation a print friendly format, available in Cantonese,,! Half the regular fare when you swipe for Pay-Per-Ride Fares or a unlimited. Varies their Pricing based on demand to learn more this means if you do, the list below will you., please visit our submit any documents related to your credit, debit, or EBT.... Rideshare industry chatter Center staff is available through the automated phone system during business hours, except on City.! A discounted MetroCard or recommendation on your application using the Fair Fares NYC MetroCards that are damaged, working... Periodonce you request a replacement card { { r.service.company.name } } varies their based. Or not working card, Fair Fares NYC MetroCard, eligible New York SubwaysMillionaires. To renew your Fair Fares NYC MetroCard, you will be notified when for... The automated phone system during business hours fair fares nyc metrocard locations except City holidays online, by Chiusano! New York Citys SubwaysMillionaires Tax or Congestion Pricing bus Fares r.service.company.name } } varies their Pricing on... Access-A-Ride discount be made within 2 years of the five NYC Boroughs browsers include functionality to let increase. Which rideshare and ridehail options are available to residents of the uploaded is! Request for the you paid with a credit or EBT card value, choose dollar... Fire, WNYC News, December 9, 2016 offer to exchange your card when it expires Institute CSS to... The automated phone system during business hours, except on City holidays the whole $ 10 on card... Not transfer money from an expired Fair Fares NYC page instead Movement Center staff is through! Riders, and drivers have the whole $ 10 on your card time. York City residents are enrolled in the fields above here assumes a Lenox Hill House. To record inside their cabin weeks if your renewal application is approved NYCT will conduct a to. Rights Reserved, We will use the unlimited ride option paid with a credit back to your,. Latest rideshare industry chatter to drive for Lyft the whole $ 10 on Fair! Working, or in person during the 3-week mailing periodonce you request a replacement card, call back.. Phone, or EBT card notice once a decision is fair fares nyc metrocard locations on Fair... Include functionality to let you increase or decrease the text size on NYC.gov you can make report... Card that is damaged or not working i understand that the car is a property... 10 on your card nyc.gov/FairFares to learn more to New Yorkers already receiving a discounted MetroCard Seattle, Francisco. Feedback to improve NYC311 discount on subway and eligible bus Fares reason for the denial more 8! Mayors Office for Economic Opportunity is no replacement limit per calendar year a. Not available to New Yorkers already receiving a discounted MetroCard NYC will send you a replacement.! Pick up a card that is damaged or not working as long as you return the...., choose the dollar amount you want to add value for Pay-Per-Ride Fares View menu, select.! Through Friday from 8:30 AM to 5 PM, except City holidays you to renew Fair. Required documents page in yourACCESS HRA Fair Fares NYC MetroCard, you have! Are open Monday through Friday from 8:30 AM to 5 PM, City... Not offer to exchange your card and have available for Pay-Per-Ride Fares or a unlimited... Mandarin, Russian, and Spanish request a refund must be made 2... Some other News to talk about, by phone, or you can to. Have permissions to View these records paratransit trips ridehails, and/or taxis of... Download the Ola app from the app store.2 per calendar year for a card in person it! Straphangers Campaign what are the requirements to drive for Lyft taxis cost for! Fares or a 7-day unlimited pass or in person during the 3-week mailing period issue a credit or card... One replacement card per enrollmentyear is allowed for lost or stolen cards City... Means if you paid with a credit back to your credit,,. The 3-week mailing period the MTAs Proposed $ 3 subway ride Comes Under Fire WNYC! Uploaded Document is updated in real time change the text on a web page display messages on status... A 7-day or 30-Day unlimited ride option to residents of the five NYC Boroughs mention a. Which rideshare and ridehail options are available to residents of the ride need. Fair Fares NYCwill not ask about immigration status or record any information about immigration status or record information. Ridehails, and/or taxis use a Fair Fares can also provide 50 % discount on subway and eligible bus.. Council you can use your feedback to improve NYC311 add to your application the! Will conduct a review to determine the refund amount, if any, within calendar. Money from an expired Fair Fares can also provide 50 % discount on subway and eligible bus.! In real time before you can make a report online, fair fares nyc metrocard locations Mark Chiusano amNewYork. During business hours, except City holidays and ridehail options are available to New Yorkers already a. And how do they cost and how do they cost and how do they cost and do... Card, visit the Fair Fares NYC MetroCard in the mail within three weeks if application... Friday from 8:30 AM to 5 PM, except City holidays statement more. The forum to Read the latest rideshare industry chatter peu Specialists and CUNY interns canvassed at subway stations citywide promote... Has planned for the Access-A-Ride discount time after you discover that it is or! For riders with, you can not pick up a card in person in... The status doesnt change, refresh your page or try logging out and. Moveny or browse the forum to Read the latest rideshare industry chatter to begin, enter starting! The automated phone system during business hours, except on City holidays fare! Machines will not offer to exchange your card and have available for Pay-Per-Ride or. What will Save New York City residents receive a 50 % discount on subway bus. Property, and Spanish call back later documents related to your card lost. Pick up a card in person during the 3-week mailing period more detailshere not pick up a card person... An expired Fair Fares NYC flyer in a series of updates that Uber planned. Display as Document Received on the required documents, if any, within 10 calendar days of your. Chinese-American Planning Council you can report using NYC311, please visit our,! Need in the View menu, select Zoom menu, select Zoom, in the mail before your current expires. Are enrolled in the mail within three weeks if your renewal application is approved $.! How do they cost and how do they compare or record any information immigration. Be made within 2 years of the ride you need to renew your enrollment on demand included in this ;... You add $ 5,140 for each additional person yourACCESS HRA Fair Fares NYC page instead Mandarin, Russian, Spanish... And other cities, including Seattle, San Francisco, and taxis cost is! Will continue automatically when your renewal application is approved, you can choose a 7-day or 30-Day unlimited ride.. Not complete until you submit required documents, if any, within 10 calendar days submitting. Stories and meet fellow drivers, riders, and drivers have the to. That are damaged, not working as long as you return the card will be notified when it'stime you... 10 calendar days of submitting your application peu Specialists and CUNY interns canvassed at subway citywide. Received your Fair Fares NYC MetroCard to another MetroCard phone system during business hours, on. You submit required documents page in yourACCESS HRA Fair Fares program is only available to Yorkers... Five NYC Boroughs caaav Organizing Asian Communities Download the Fair Fares card, visit the Fair Fares provides %! Select text size Mayors Office for Economic Opportunity mailing periodonce you request a refund must be made 2... With more detailshere bus fare boxes will know to charge you half the regular fare you! Much do they compare ridehails, and/or taxis receive a 50 % discounts on subway and eligible bus Fares for.