Each time the reward card is used, the amount of the transaction will be deducted from the amount of your available balance. So the physical card was never even sent. PM ATT Uverse Care (all service problems) ATT Customer Care(all other problems) Your Results May Vary, In My Humble OpinionI Call It Like I See It, Simply a U-verse user, nothing more, @C3PO-1 I know they warn you to use them quikly as they do expire soon and to look at the expiration date so you are not surprised. About Lens.com. 111 total complaints in the last 3 years. asked card questions. Credit cards expire at the end of the month written on the card. Even though the card is called a debit card, since there is a set amount of money on the card that you are limited to, you do not get a PIN number for it. Based on the information received from our Rebate Vendor, we requested that the rebate card be reissued. Visa. They responded my rebate was paid on 7/26/2022 to check my spam folder but by now it has. 5. Once you are prepared to complete your purchase, hand the card to the employee at check-out. Experian's Diversity, Equity and Inclusion. report. Once you have done this, your transaction should be complete. Why didn't Alcon include that "important" selection in the rebate form? I purchased Alcon's daily contact lenses through my optometrist in December 2021 and successfully filed the information to qualify for the $200.00 rebate. I was talked into coming over to AT&T for a lower overall bundled rate than I was getting from another company. Here's a selection of Visa Gift card issuers where you can check your balance online: Do you want to continue? I never had this type of problem with past eye contact rebates. $3 Fee Per Card (No-Fee promos offered during year) Register your card at GoCardServices.com in order to make purchases online or by phone, and to view your balance and transactions. This offer is good only in the United States of America and Puerto Rico. This might happen if the cardholder is in poor standing or has ceased using the account, in which case the issuer may decide to terminate the relationship and not send a new card as a result). See if your address, email and more are exposed on people finder sites. This offer expires December 31, 2023. We use cookies to give you the best possible experience on our website. The use of any other trade name, copyright, or trademark is for identification and reference purposes only and does not imply any association with the copyright or trademark holder of their product or brand. Nothing lasts forevercertainly not credit cards (though the plastic theyre made of doesnt biodegrade too quickly). When you enter a valid Token, you can access card products approved for the program. Credit Repair: How to Fix Your Credit Yourself, Understanding Your Experian Credit Report. If the original email came through successfully, why wouldn't the second email come through? Upon receipt of ************************* complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. Upon receipt of ************************ complaint, we immediately contacted our rebate vendor to obtain information concerning the rebate submission. Has it lain unused in your wallet for months? Mr. *********;should be receiving a **** Prepaid Cardwithin the next 2-3 weeks. Alcon values each customer and strives to deliver excellent customer service. Prepaid Card Status. The transaction was for a $50 **** debit card. This optional offer is not a MetaBank, product or service . Banks set expiration dates based on a number of factors, including physical wear-and-tear on the card, security and encouraging consumers to reevaluate their credit card plans for upgrade. A. it was accepted and I was sent an email stating so on 7/17/2022 In the email it said I should watch for a email notification that should arrive in 3-4 weeks. When I contacted Alcon, they replied as follows, "An email was sent on 09/26/2022 indicating that the rebate must be updated with all required information within 30 days of the decline notification. That will ensure you're not at risk of credit card fraud if someone finds the card in the trash. We then contacted Alcon and asked for a new card to be issued for $50. A few weeks later I received notification that my rebate card was ready to be redeemed, I thought, "Finally, done deal, right?" Include your account #, email address and a good phone # (land or cell) and time to contact you on. There may be other resources that also serve your needs. I am so frustrated that I have had to waste this much time on something that should be simple. You can submit your claim online as explained in the steps below: Are you finding it difficult to apply for an Alcon Lens rebate on your own? Customer Reviews & Feedback (100% LEGIT) Lens.com Coupon & Discount Codes (2021) If she has any further concerns, please have her call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, Hello,Thank you for allowing us to respond to complaint #********. Already have a Wallet? I submitted all required information and received an email confirming receipt of my documents and request. What Is a Debt-to-Credit Ratio and Why Is It Important? They said they could not provide a new card. I've filed for and received rebates from other companies numerous times and have never experienced this. First, your local eye doctor should renew your Alcon contact prescription Within 90 days of your renewal, purchase an annual supply from Lenses for Less Within 60 days of your purchase, using the claim code LENSES FOR LESS, submit your rebate at OnlineAlconRebates.com What Next If You Can't Do It Yourself? So two years in a row, I have purchased this brand of contacts ONLY because of the rebate, and two years in a row, my money has been kept from me. Enjoy the Benefits of your Visa Gift Card! You can find out more about the cookies we use and learn how to manage them. A Debt Management Plan: Is It Right for You? Credit cards expire for security reasons and to manage routine wear and tear. In short, nothing. Card issuers often take it upon themselves to mail out a new card well in advance of the expiration, though some cardholders may have to contact an issuer for a replacement. Then time went by and by and one day I curiously log on to see where the process was only to find out they said they emailed me about something missing. The only place someone should mail an old card for disposal is the place it came from. We regret that Diamond Wheelerhad a less than optimal experience with our rebate process. If you'd like to delete cookies or instruct your web browser to delete or refuse cookies, please visit the help pages of your web browser. Your session is about to expire. The process of receiving a new credit card when your old card expires should be a seamless one. Under federal law, inactivity fees can only be charged after 12 months of inactivity and if other conditions are met. Ms. **************;should be receiving anew **** Prepaid Cardwithin the next 2-3 weeks. You will be able to select either a physical or virtual card Please note this code is for a one time use and cannot be copied or shared. Other. How to Get a Debt Consolidation Loan with Bad Credit. American Bar Association. You can usually update your payment method in the account settings section of the merchant's site. Credit cards expire at the end of the month printed as its expiration date, not at the beginning. Monthly Inactivity Fee of $4.95 assessed after 12 consecutive months of inactivity. Start by looking at the back of your gift card. We're the Consumer Financial Protection Bureau (CFPB), a U.S. government agency that makes sure banks, lenders, and other financial companies treat you fairly. Arkansas - Two years from purchase, unlimited fees may be applied. While experts say cutting up the card with tin snips is sometimes an acceptable solution, they recommend against trying to feed one through a home shredder. Advertiser Disclosure: The offers that appear on this site are from third party companies ("our partners") from which Experian Consumer Services receives compensation. Hello,Thank you for allowing us to respond to complaint #********. I have not used the card and it had a value of $100.00. I paid ****** ($75.00 for Dr. and $690.00 for contacts) for my daughter on October 14, 2022 via my HSA card and was told I would get a $225 rebate if I went online and completed a form and submitted some proof of purchase documents which I did with the help of a gentleman from Alcon via telephone (at ************) and email communication with the eye doctor's ****** (***************************** at *********************************************************). DoNotPay can also help you: Do you have a bad credit score and wonder how to fix it? Alcon values each customer and strives to deliver excellent customer service. The provider might charge you a fee for this. This is a very deceptive business practice. Go to the Username tab and select the Forgot Your Password? link. If he has any further concerns, we ask that he please call Alcons Rebate Vendor at ************** and they will be happy to assist.Thank you,Alcon Vision, LLC, *Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business. Avoid this fee by using your gift card at least once every 12 months. All rights reserved. This card has no cash value. We have helped over 300,000 people with their problems. The banks, lenders, and credit card companies are not responsible for any content posted on this site and do not endorse or guarantee any reviews. We required Clear high resolution copy of your sales invoice to process your claim." To continue your session, select stay Logged In. Alabama. (An envelope can also be requested by contacting the issuer via phone or online chat). Click on a logo to view patient copay details. More on how to do that below. Customer Reviews are not used in the calculation of BBB Rating. The Alcon rebate prepaid balance minimizes the pressure of expensive prizing of contact lenses on users and ensures they are comfortable. On 1/6/2023 I contacted Alcon again with an email asking for an update since I have heard nothing. Already have a Wallet? Alcon takes reports of complaints from our customers very seriously. "Understand the Fees You Will Pay." When you use and access the Service, we may place cookies files in your web browser. Ryan Cockerham is a nationally recognized author specializing in all things innovation, business and creativity. 30 complaints closed in the last 12 months. It is recommended that you upgrade to the most recent browser version. I checked my trash, spam and inbox and at no time did I ever receive an email stating my rebate was denied. Without a signature, retailers have the right to refuse the card for transactions if they choose to do so. Some experts recommend shredding old credit cards to protect the credit card number from falling into nefarious hands. Your session is about to expire. Eligible, commercially insured patients may pay as little as $30 in out-of-pocket expenses for ROCKLATAN, Eligible, commercially insured, patients with coverage may pay as little as $40 in out-of-pocket expenses for EYSUVIS, Eligible, commercially insured patients may pay as little as $60 in out-of-pocket expenses for INVELTYS. This offer is not valid for any person who is 65 years of age or older without commercial insurance. I responded that I had an issue and got back something along the lines of well emails get lost and you shouldve checked your claim and now its too late and blah blah blah. Monthly Inactivity Fee of $4.95 assessed after 12 consecutive months of inactivity. Your credit card issuer tracks your card's expiration date, and it will send you a replacement card about a month before that date. Credit cards expire every three to five years, depending on the issuer. Gift card funds must be good for at least five years under federal law, and some states laws give you more time. Past performance is not indicative of future results. This code is required for a rebate submission. When you use this card, you are certifying that you understand and agree to comply with the program rules, regulations, eligibility requirements, and terms and conditions. Please understand that Experian policies change over time. We regret that Ms. **********;had a less than optimal experience with our rebate process. Not at the back of your available balance have heard nothing we use cookies give... My documents and request person who is 65 years of age or older commercial. Years, depending on the information received from our customers very seriously by contacting the issuer via phone or chat. If the original email came through successfully, why would n't the email... 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