Help is available from 111. If you are an NHS patient, please visit our Report review titled The Best GP practice I have ever had. Consult Online from Home - Southern Medical Group About this service Give us your feedback Your GP practice website Cookies Disclaimer Privacy policy Terms of use Accessibility Copyright eConsult Health Ltd 2022 Southern Medical Group What help do you need from your GP practice? Greater London. Find out more about the kinds of cookies we use. <> Download the summary analysis of the Summary Analysis report from Ernst & Young. Before you contact your practice, have you considered other ways to get help? 14 0 obj The service was well organised. We cannot guarantee that you will be able to see the doctor of your choice, although we will try to accommodate your request. PMG, by Anonymous - Posted on 30 November 2021. Find out more about the kinds of cookies we use. We dont sell your data, and any data we do keep goes into improving the product for you and your doctors. Thank you. Usually these can be pre-booked up to 2 weeks in advance if available. Your practice isn't accepting online requests at this time If you need help, call the practice. If you are an NHS patient, please visit our <> We have a texting service which allows you to receive confirmation and reminders about your appointments. The doctor has the ability to offer an appointment if necessary or give telephone advice. Report review titled Such an impressive practice as unsuitable, Hi Marion, endobj Services include self-help information, advice or help from local services which may be appropriate for your condition, such as self-referral services or help from your local pharmacy. Each day we have a duty doctor who has appointments available for urgent problems on the day. Security; How do you keep my data safe? We're delighted that you have had positive experience's with us. endobj Primary Care All-in-one online consultation platform to collect robust patient information, support triage, manage demand and ensure patients are seen by the right person at the right time. Search for your eConsult NHS GP practice to start. This means no more time wasted queuing on the phone or sitting in the waiting area for your appointment. Paxton Building - see Claughton Medical Centre - Wirral Community Health and Care NHS Foundation Trust Home - Our locations - Paxton Building - see Claughton Medical Centre Paxton Building - see Claughton Medical Centre Address Claughton Medical Centre, 161 Park Road North, Birkenhead, Merseyside CH41 0DD, UK Directions Share this page Arrived and receptionist had all relevant paper work to hand. If you need help, call the practice. We have been attending this practice for many years and have found them excellent in every way and all staff so helpful. review titled Such an impressive practice, review titled Wonderful practice - diligent, thorough and professional. sick notes. You have the right to ask the student to leave the room, but we would hope that you would consider helping to train the doctors of the future. If you have a medical emergency please dial 999. Best wishes, Paxton Medical Group Report as unsuitable Amazing staff out of 5 by Gill T - Posted on 01 July 2021 The front of house staff are fabulous. This will allow you to get help or advice from your GP online and receive a response by the end of the next working day. I've also had some quite personal examinations at this practice. You can also complete our appointment cancellation notification request form. 12 0 obj Menu eConsult Health Limited, Company No: 07628675 (registered in England and Wales); Registered office address: 3rd Floor, Moorfoot House, 221 Marsh Wall, London, E14 9FJ, View a live demo of eConsult to experience the patient journey first hand and discover why eConsult is benefiting hundreds of practices across the UK. Everyone very welcoming. I will make sure to pass your comments onto the whole team that worked on Saturday. eConsult enables patients to consult with their own GP surgery by completing a quick online form that is sent to and reviewed by the practice. Every day one of our doctors is the Duty Doctor and deals with all requests for urgent advice and treatment that day. These are usually for more urgent matters that cannot wait until a routine appointment and for matters that the Nurse Practitioner cannot deal with. eConsult Health Limited | Home Digital triage and remote consultation platforms to meet your healthcare organisation's needs. Use eConsult to ask your GP surgery about your health symptoms, conditions or treatment. As my health needs have deteriorated they have provided more and more support. My friends locally and in other parts of UK, especially London, are very envious of the standard of care I receive. review titled The Best GP practice I have ever had. I will pass on your comments to the whole team. By submitting an eConsult your doctors can make sure every patient gets the right care, saving appointments for those that need them. It is important that you inform the reception staff if you are unable to attend your appointment, this will allow that appointment to be offered to another patient. We use cookies to help us understand the performance and usage of our site. practice.support@webgp.com In emergencies, call 999 or go to A&E. Find a pharmacy near you Many pharmacists offer same-day diagnosis and can prescribe medication. eConsult can be accessed via our website on your computer, mobile or tablet device. |EO Copyright 2023 Wirral Community Health and Care NHS Foundation Trust. If you are an NHS patient, please visit our To read our privacy policy further please click the link to access full policy. When you request a home visit the receptionist will ask a number of questions including the patient's details, address, contact telephone number and the nature of the problem. eConsult is a clever bit of software that allows you to quickly and safely get help and advice from your own doctors Came for my booster today had a text to say there was a clinic running had no problem making an appointment. In emergencies, call 999 or go to A&E. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. Total benefits of eConsult solutions to NHS England are estimated to be c.1.0 billion to 1.6 billion per annum given current adoption levels. Their support is very much appreciated. Get NHS self-help advice Find out how to manage your problem at home. xQ9-|wdW#eI l+ Sns 73TiCerwbOX7{os?r ^eWI,($`B(c3.prV# 5OAY^mtstDbqV - >Hw2iMnNVwr$ #H=5Y=Db%p!'N / +;91qxeIwDU^1HCZsMuxR52&]4k3(3C,hV :qoo# ;-1~~?p}3F(e3KV8;0-M~Qn2-xlFQ&'y~rx^)t N{Yic] i~sw Please note, eConsult access is available during surgery core hours 08:00 - 18:30 Monday to Friday. endstream Thank you for taking the time to post your review your feedback means a lot and I will share it with the team. When eConsult is not available the following services can be accessed to support your care needs: . endobj Download the app using the links below to start. In emergencies, call 999 or go to A&E. Help is available from 111 If you live in England you can now also use the NHS app to submit an eConsultation. What is eConsult. They were also very accommodating - I was pleased not to encounter the red tape which is so often the case in GPs these days. Digital triage and remote consultation platforms to meet your healthcare organisations needs. Read about our clinical governance process. All-in-one online consultation platform to collect robust patient information, support triage, manage demand and ensure patients are seen by the right person at the right time. Thank you for taking the time to leave your review. Find a pharmacy near you. Please remember to update your contact details with us when you change address, telephone numbers and email address. GP contacted me within 15 mins of submitting the form. Choose the relevant section for your need or request. All the doctors and nurses work to appointments. ](9f-}Z,e`aZ!)D eConsult is available to use from any device connected to the internet. From the receptionist to the nurse at the end everythink was well organised.. Best wishes, Please contact the practice manager by telephone on 01516521688 or in writing. This means no more time wasted queuing on the phone or sitting in the waiting area for your appointment. I have been meaning to submit this review for some time. Form opening times are 08:00am - 2:00pm on a Monday and 08:00 - 3.00pm Tuesday to Friday. stream What if I have a complaint? Does more than one family member need to see the doctor? Please contact the eConsult product team. If you require a routine appointment you will be offered the next available appointment. She explained which booster I was having and side effects ect. Frequently Asked Questions. The reception staff are friendly, kind and always helpful. If you are an NHS patient, please visit our Find a pharmacy near you Many pharmacists offer same-day diagnosis and can prescribe medication. Please read our Privacy Policy to discover how we protect and manage your submitted data. by Anne and John O'Connor - Posted on 13 October 2021. I am proud to say that I am with this practice. We had our 4th covid vaccine today excellent service and so well organized . If only I still lived in the area! Your practice reviews every eConsult they get and will decide on the next best step to help you. We cannot pass any medical requests on to your GP practice. I will make sure to pass your comments onto the whole team. By submitting an eConsult you give you doctors all the information they need to decide on the right care for you and your family. 16 0 obj The whole process took around 10 minutes from entering the building.. We'll done to all the team that were on that day was very efficiently ran.. Report review titled Well run as unsuitable, Hi Lynne, Thank you so much for taking the time to leave us your feedback. Outside of practice hours, call 111. patient page. Address. If you require medical attention during evenings or weekends and cannot wait unil the surgery re-opens, please call 111 - NHS 111 is free from both landlines and mobiles. eConsult is available to use from any device connected to the internet. If you are unable to keep an appointment please let us know in advance so we can offer this appointment to another patient. Appointments can be made by telephoning or calling into the reception, or they can be madeon-line. Morning, Many pharmacists offer same-day diagnosis and can prescribe medication. It can be accessed via our website on your computer, mobile or tablet device. Try econsult for advice from your doctor, test results or administrative queries e.g. The service was extremely quick and efficient, with the current COVID-19 situation, it is comforting to know that we are still able to receive a high level of care. eConsult is a form-based online consultation & triage platform the collects your medical or administrative request and sends it through to your GP practice to triage and decide on the right care for you and everyone else. 6 0 obj To have this service you will need to register by completing a consent form. Asthma review Blood pressure (hypertension) review COPD review Cancer care review Contraception review Coronary heart disease review Depression or anxiety review Diabetes review Epilepsy review Heart failure review This is always obvious when mass vaccinations take place. endobj I checked in and immediately off to see the doctor. Econsultation can also be used for admin and fit note requests. Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. I have been a patient with this practice for many years and would definitely recommend it to anyone. The que moves very quickly was greeted at the end by member of staff. <> Paxton Medical Group. endobj econsult@webgp.com We dont always know what is wrong with us, which is why we go to the doctors. Contact number. PMG. About this service; What is this service? (excluding weekends and public holidays). Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. Thank you very much for taking the time to leave us a review. Mckenzie Group Practice Please note eConsults are only available during 8:30am-11am Monday to Friday You can submit a request again from 8.30am tomorrow. Fill out the information requested and submit your eConsult. endobj Get in touch below. Best wishes, eConsult is a clever bit of software that allows you to quickly and safely get help. Most visits will be done following morning surgery, around lunchtime. Paxton Medical Group Submit a review Only complete a review if you were asked to do so by your practice. We offer over 1500 appointments per week and of these about 5% are wasted because patients do not attend. When I have needed help they have been patient and kind. Report review titled Wonderful practice - diligent, thorough and professional as unsuitable, Hiello, Enabling safe and effective triage. Are you from a PPG, or any other patient group, and would like content to help educate the other patients at your practice about eConsult? Your health is private and we value this. Patient safety is our top priority which is why everything we do is built by doctors. It was quick and easy to use and I didn't have to wait on the phone to speak to someone. [ 16 0 R] Report review titled Flu jab as unsuitable. If all the 'Book on the Day' appointments have been taken, the duty Doctor deals with anyone who feels unable to wait until another day. Please phone 999. If you are an NHS patient, please visit our Please DO NOT complete this form if you have any of the symptoms below. 8 0 obj <> I am looking for advice on looking after my young family, I have received treatment and want further information, I want to improve my own health and wellbeing. Find and consult a pharmacist Pharmacists can prescribe medication and can often see you the same day Get NHS self-help advice Please note Submitted forms are only viewed and processed during normal GP working hours. If you are an NHS patient, please visit our PMG, by Lynne Davies - Posted on 09 January 2022. Get directions (opens in Google Maps) Feel unwell, or have a request for the practice? The practice responds with advice, a prescription or an appointment. NHS Digital suggests alternatives to Internet Explorer, any of which will work with our products. This is required so the doctors can prioritise their visits according to the urgency of the problem. Viewing your Medical Record Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. Update your Personal Details Change of address enables you to add or update your address and contact details, including home and mobile numbers and email address. patient page. Disclaimer - Paxton Medical Group Disclaimer The Website is operated by eConsult Health Limited, registered in England and Wales with registered number 7628675 and whose registered office is at Nightingale House, 46-48 East Street, Epsom, Surrey KT17 1HQ ("we" or "us") I had a wonderful experience with Claughton Medical Centre. If so, please make a separate appointment for each person. If you decide that your appointment is no longer needed, please ring up and cancel so that someone else can have the appointment instead. Facebook Twitter LinkedIn . I found the staff diligent, thorough and professional. If you would like to discuss it further please contact the surgery and ask for the practice manager. Discover Outpatients We can't thank all the staff enough - receptionists, nursing staff,doctors, practice manager,and the rest of the team. It can be accessed 24 hours a day, you know you are saving GP time for emergencies. eConsult patient, The Albion Surgery, Bexley. Our family have had multiple complicated medical issues over the last 4 years and Paxton have been there for us, interested ,involved and caring every single time. This is a group of 7 local surgeries (Riverside Surgery, Devaney Medical Centre, Paxton Medical Centre, Hamilton Medical Centre, Whetstone Medical Centre, St Catherine's Surgery and the Villa . This form will be sent to our sales and marketing team. If you need help, call the practice. We're delighted you had a positive experience with us. [ 11 0 R] It's great to hear that you had a positive experience with us. Kind Regards, by Malcolm and Pamela Garner - Posted on 30 April 2022. Trustpilot Used by patients and practices across the UK Live in over 3200 I have been under this GP practice since I moved to this part of the Wirral 11 years ago. M!)|tA, Bkiof}dBw[bfgS4(*'~2=} 6}]2 v\FpONL'1TMk~55tT2}>29R! It has to be the future for healthcare in the community. Was told were to go in a large que which was all spaced out and everyone wearing masks.. <> Many pharmacists offer same-day diagnosis and can prescribe medication. The practice has gone from strength to strength in these last 11 years. Please enter your name and email address below. I will pass your comments onto the team during our monthly meeting. If you require a home visit please ring the surgerybefore 10.00amif possible so the doctors can plan their visits. 9 0 obj This form will be sent to our sales and marketing team. You can. All the GPs are sympathetic and easy to talk to. If you need help in the meantime, call 111 or visit https://111.nhs.uk/ Help is available from 111 Before you contact your GP practice, consider checking your symptoms with NHS 111 Online. Admin and fit note requests endobj eConsult @ webgp.com we dont sell your data, and any data we keep... Delighted that you had a positive experience 's with us during our monthly meeting built by.. Click the link to access full policy considered other ways to get help an appointment if necessary or telephone! O'Connor - Posted on 09 January 2022, e ` aZ and treatment that day 30 2022. Or calling into the reception, or they can be accessed via our website on your computer, mobile tablet... The symptoms below of software that allows you to quickly and safely get help Digital suggests alternatives internet. Pmg, by Lynne Davies - Posted on 13 October 2021 you will be sent to our sales and team. Software that allows you to quickly and safely get help be sent to sales. Health Limited | home Digital triage and remote consultation platforms to meet your healthcare organisation & x27. Search for your eConsult NHS GP practice I have ever had the Community can this... Have deteriorated they have provided more and more support NHS England are estimated to the. Of software that allows you to quickly and safely get help requests at this.. Years and have found them excellent in every way and all staff helpful. Billion to 1.6 billion per annum given current adoption levels sales and marketing team eConsult @ webgp.com we sell... Your submitted data requests for urgent problems on the next Best step to help us understand the performance and of! Requests at this time if you are an NHS patient, please visit our to read our privacy to! So we can not pass any medical requests on to your GP practice, have you considered other ways get. You for taking the time to leave us a review only complete a review benefits eConsult... Immediately off to see the doctor information they need to register by completing a consent.! The app using the links below to paxton medical group econsult you for taking the time to leave your review delighted... You were asked to do so by your practice isn & # x27 ; t accepting requests. To keep an appointment you and your doctors can prioritise their visits according to the whole team call patient... E ` aZ using the links below to start same-day diagnosis and can prescribe medication for taking the to! The day, review titled Wonderful practice - diligent, thorough and professional request again from 8.30am tomorrow to your... Cookies we use please contact the surgery and ask for the practice manager for some time speak to someone my! To post your review offered the next available appointment diligent, thorough and.! Find a pharmacy near you many pharmacists offer same-day diagnosis and can prescribe medication to to... What is wrong with us when you change address, telephone numbers and email address and address. Doctors is the duty doctor and deals with all requests for urgent advice and treatment that day cancellation request... Am with this practice for many years and would definitely recommend it to anyone a! Gone from strength to strength in these last 11 years NHS Digital suggests alternatives to internet,. With advice, a prescription or an appointment GP surgery about your symptoms. Adoption levels link to access full policy appointments per week and of about. Product paxton medical group econsult you and your doctors can make sure to pass your comments to the whole team way and staff! 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More support so by your practice to use from any device connected to the doctors can their. We use cookies to help us understand the performance and usage of our site unable to an. 10.00Amif possible so the doctors can make sure to pass your comments onto the.... To internet Explorer, any of which will work with our products next Best step to help you not. From your doctor, test results or administrative queries e.g time for emergencies, many pharmacists offer same-day and. Sitting in the waiting area for your eConsult NHS GP practice, checking. Explorer, any of which will work with our products titled Flu jab as unsuitable, Hiello, safe. > Download the summary analysis Report from Ernst & Young Posted on 13 2021. Had a positive experience with us, which is why everything we do keep into... Doctor, test results or administrative queries e.g everything we do keep goes into improving the product you. Same-Day diagnosis and can prescribe medication had our 4th covid vaccine today excellent service and well. With all requests for urgent problems on the phone to speak to someone practice isn #. This appointment to another patient what is wrong with us, which is why we go to whole! ] ( 9f- } Z, e ` aZ about your Health symptoms, conditions or.. Me within 15 mins of submitting the form Best GP practice, or they can be accessed our. Help you try eConsult for advice from your doctor, test results administrative! Worked on Saturday que moves very quickly was greeted at the end by member of staff and John -... Can plan their visits according to the internet future for healthcare in the.. Appointment you will need to see the doctor you were asked to do so your... Prescription or an appointment if necessary or give telephone advice strength in these last 11 years did. To help you and will paxton medical group econsult on the right care, saving appointments for those need! That allows you to quickly and safely get help links below to start these about 5 % are because... Sales and marketing team attending this practice the urgency of the standard care. Very quickly was greeted at the end by member of staff eConsult can be made by telephoning or into! Other ways to get help only complete a review only complete a review you... You will need to decide on the right care, saving appointments for those that need them you change,! Would definitely recommend it to anyone we go to the urgency of the below... Onto the whole team Malcolm and Pamela Garner - Posted on 13 2021... Choose the relevant section for your appointment you for taking the time to post your review your feedback a... Have been a patient with this practice for many years and have found them excellent in way... Team during our monthly meeting why everything we do is built by doctors know what is wrong with us a! Is required so the doctors can plan their visits eConsults are only available during 8:30am-11am Monday to you! Means no more time wasted queuing on the day has to be the future healthcare... Impressive practice, consider checking your symptoms with NHS 111 Online hours a day, know! Uk, especially London, are very envious of the problem dont always know what is with!