They handled everything with professionalism, respect, and sincerity. ", Ripoff Report on: Neptune Society - Neptune society purchasers beware of this practice arvada colorado. "text": "The total cost of a burial is about 6-8 times that of an affordable, Neptune Society cremation plan." Your parents are getting older. With Zappos, you have a whole year to return an unused product. How you give refunds, whether through credit card, debit card, or replacement. Cremation is the process of reducing the human body to bone fragments (known as ashes) using high heat and flame. However, most organ donations take place at the medical facility where the death occurs, and the hospital arranges for the donation before turning over the deceased to us for cremation." Contact us now. "@type": "Question", Neptune was like a warm blanket after a cold night in the field. They sent info to my son just a year after his sudden death at 33 years old in 2017. View or download your statements. Any new Service features shall be subject to the TOS. "acceptedAnswer": { Five stars for a great company!!! B. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. $51 to $268 A Month. "text": "1) Cremated remains of the deceased are carefully mixed with non-porous cement, sand, and water in a mold of your choice. but death is a train and its been on the tracks since birth. Mainly Support: Yau Tsim District, King's Park District and Tai Kok Tsui District. Let's be real for a minute, people. This website is offered by SCI Direct, Inc. and its parents and affiliates (collectively the Company). Carolyn, I just wanted to take the time to thank Read More. Nothing in this Section shall modify Subsection 18(B) (Formal Resolution by Arbitration/Class Action Waiver). In addition, I paid for my cousins cremation a couple of years in advance hoping that there would be no problems when my cousin passed. What determines the length of time between the death and a funeral. We live in Wisconsin, they in Florida. "@type": "Question", In May 2016, a lawsuit was filed against the Neptune Society for aggressive telemarketing practices. Rental casket: $400-$600. What determines the length of time between the death and a funeral. Neptune Society is the largest provider of affordable cremation services in the nation. Neptune was the answer. Additional Legal Information | Additional Legal Information Regarding Veterans Offerings. Ive buried 4 members of my immediate family and been in charge of all decisions for 2 of those. } Ill respond to anyone that wants to verify my statements. Thank you Neptune Society of Fort Myers, and especially Marianna. 12. but Neptunes involvement was reassuring and dependable. "name": "If I die overseas, what happens to me? I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. "name": "Is cremation smart and environmentally friendly? "@type": "Answer", There were none. "acceptedAnswer": { Starting with Allison Marie with her ability to discuss the many products and services provided by Neptune Society, to Brandy Wells with her very comforting way of relieving my grief and pointing out the numerous tasks I needed to think of in the days and weeks ahead with respect to Social Security, lawyers, banks, etc., and to Anna for taking care of the receipt of the urn itself. Our appreciation is great and well never forget it. "@type": "Answer", Many people experience emotional trauma and, Interment of ashes refers to cremated remains being buried in the ground or placed in a columbarium. You know that, and youve come to terms with it (or at least youre trying). Dear Lisa, On behalf of our family, I would like Read More. Keep in mind that these may vary from one region to the other. Even though I will not be purchasing from Neptune Society, I believe . The refund terms are enforceable if they're not overly restrictive and they're clear, lawful, and agreed to. Even though I was making arrangements for my wife of 39 years: Chris. Our website and all use of it are governed by the following TOS. She made our difficult time so much easier. neptune society refund policy. Everything was as they prepared me for, everything happened exactly to plan. "@type": "Question", They handled everything with professionalism, respect, and sincerity. Completely caring respectful to everyone. Atty. Interment of ashes refers to cremated remains being buried in the ground or placed in a columbarium. "text": "Cremation is the process of reducing the human body to bone fragments (known as ashes) using high heat and flame. Yau Tsim Mong District Association. DESCRIPTION OF SERVICE. It would be illegal for me to accept a fee for preparing that application on your behalf. "text": "All United States Veterans are entitled to burial or interment of cremated remains in any National Cemetery that has available space at no charge. To the fullest extent permitted by applicable law, you expressly understand and agree that your use of the Service is provided on an AS IS and AS AVAILABLE basis. None of the insurance products promoted at this sales event are endorsed by those organizations, all of which offer free advice to veterans about how to qualify and apply for benefits. Virtual funerals have become increasingly common during the COVID-19 pandemic due to social distancing and restrictions on air travel. "name": "Can my family view my body without embalming? The demand must include a description of the Claim and the amount of damages sought to be recovered. 16. ", Dear Carolyn, },{ Thank you for all your help and support. "@context": "https://schema.org", Establishment: 1981. Its a smart investment to make." A Loved One Has Passed Away (Report A Death), What To Do When a Parent Dies: A Checklist, Everything to Know About the Interment of Ashes, How Long To Wait Before Arranging Funeral Service, Subscribe to the 12 Weeks of Peace E-Newsletter, Subscribe to the Thinking Ahead E-Newsletter, A Guide to Cremation and Burial for Veterans, Unique Ways to Memorialize Cremation Ashes, A Complete Guide for When A Loved One Passes, The Essential Veteran Death Benefits and Memorialization Guide, Do Not Sell or Share My Personal Information, California Residents Goods and Services Info, Additional Legal Information Regarding Veterans Offerings. Accordingly, you and the Company agree that the JAMS Class Action Procedures do not apply to our Arbitration. Someone has to complete the forms and submit them for benefits (we can assist you with this), which may not be paid for several months." Accordingly, as set forth in Section 21 (Consumer Protection Notice) below, some of the above limitations of Sections 13 and 14 may not apply to you. Voyager 2 passed Neptune in August 1989. I was very satisfied with the services you provided. },{ You can plan and organize or choose not to. You know that, and youve come to terms with it (or at least youre trying). GENERAL AGREEMENT. Gen. Xavier Becerra and three Bay Area prosecutors said well-known company broke California law by failing to hold in a fully refundable trust more than $100 million customers paid for the . $2,000 and $5,000 Year. } Deliver Content that is or may be deemed abusive, defamatory, deceptive or misleading, hateful, obscene, prejudiced, threatening, vulgar or otherwise objectionable; Deliver Content that contains software viruses or any other code, files or programs designed to damage or disrupt any software, hardware or telecommunications equipment; Interfere with or disrupt the Service or servers or networks connected to the Service; Deliver Content which contains copyrighted content without the express written permission of the owner of the copyrighted content, or infringes upon any copyright, trademark, patent, trade secret or other intellectual property right; Deliver Content which harms or is inappropriate for minors to view; Attempt to modify, alter, recreate or otherwise use the Companys website or the Service for any purpose other than as specifically permitted; Collect or store personal data about other users; Violate any applicable law or regulations; Deliver Content that any law or other obligation prohibits you from delivering; or. 11. "@type": "Question", Donny Bobo was my director and I cant say enough good about him. Everything was as they prepared me for, everything happened exactly to plan. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. The Service may provide, or third parties may provide, links to other World Wide websites or resources. For courier delivered items that you bought online, you can arrange for our preferred courier to come and collect your return by filling out a short and simple form here. Dealing with all of our questions, miscommunications, different family members, etc, was a great big help to us and we cant thank you enough. Neptune was like a warm blanket after a cold night in the field. If you are a New Jersey consumer, the terms of Sections 5, 7, 9, 10, 11, 12, 13, 14, 15, 17, 19, and 20 do not limit or waive your rights under New Jersey law and the limitations in these TOS are intended to be only as broad and inclusive as is permitted by the laws of the State of New Jersey. Carolyn, I just wanted to take the time to thank you for all of your help during this difficult time. We immediately send professionally-trained personnel to the place of death to transport the deceased to a climate-controlled holding facility for proper care and storage. Have you made alternative arrangements and would like to be removed from our mailing or calling lists? I plan to sign up with Neptune Society myself, as well as other family members, sometime in the near future since I have been so pleased with how the cremation of Dawn was conducted. Even though I was making arrangements for my wife of 39 years: Chris. (2) Send three copies of the Demand for Arbitration, plus the appropriate filing fee to: JAMS [to your local JAMS office] or to JAMS, 8401 N. Central Expressway, Suite 610, Dallas, TX 75225. To utilize our automated phone service, please call 866-264-4718. In most cases, funerals take place just a few days after the death of a loved one occurs. It was such a relief! To the fullest extent permitted by applicable law, we will not be liable for any injury, loss or damage of any kind arising from or relating to your failure to comply with (a) and (b) or for any acts or omissions by you or someone else using your account and/or password. A Neptune Society Sherman Oaks' pre-planned pre-paid cremation offers both convenience and . USE. The Neptune Society lawsuit is currently undergoing discovery and a trial date has yet to be scheduled. Neptune Society of Northern California is proud to provide resources to our families in need. Donny Bobo was my director and I cant say enough good about him. "@type": "Answer", Customer Service. "text": "Generally, cremated remains are scattered at sea on a weekly basis. You are responsible for all data, text, photographs, graphics, messages or other materials (Content) that you post, transmit or otherwise make available to the Service. "acceptedAnswer": { "@type": "Question", Neptune Society: America's Most Trusted Cremation Services 3153 Berlin Turnpike, Newington, CT 06111 We live in Wisconsin, they in Florida. I was very satisfied with the services you provided. This can be within your Terms and Conditions, or separately as its own web page. },{ but Neptunes involvement was reassuring and dependable. ", See BBB rating, reviews, complaints, request a quote & more. 21. It would be illegal for me to accept a fee for preparing that application on your behalf. You agree that you will not use any device, software or routine to attempt to interfere with the proper working of this website or the Service. Over the past 47+ years, our experienced team has assisted families, their loved ones, and caregivers in carrying out final wishes more affordably, with dignity and respect. This is a Formal Sea Service priced a la carte." An enduring habitat for marine life, the Reef is also a reaffirmation of life after life.The Memorial Reef is a unique man-made reef that imagines the legendary Lost City and is located just three miles off the coast of Key Biscayne, Florida. Theyll be caring for my wife someday, and me as well. "text": "Whether cremation is preplanned or youre planning at the time of death, one call to Neptune Society is all you need. All rights reserved. 8. Otherwise, there is no requirement or account registration. You can plan and organize or choose not to. Five stars for a great company!!! Dear Lisa, On behalf of our family, I would like Read More. Service Corporation International (SCI) has agreed to provide up to $209 million in refunds to settle a federal class-action lawsuit alleging it deceived 87,000 Florida customers who purchased its prepaid plans according to this article from last week from Yahoo News.. View account details. A shift in consumer attitude towards cremation and the perception of value. I felt very comforted after our long phone call and also after talking with Sergio. My experience with the Plano Neptune staff has been wonderful. We cancelled my original contract and executed a new contract . All rights reserved. Our appreciation is great and well never forget it. The Company provides users with access to online resources, including memorialization services, communications tools, purchasing services, information about offerings related to funeral, burial, or cremation services, and personalized content (the Service). DISPUTE RESOLUTION; INFORMAL RESOLUTION AND FORMAL RESOLUTION BY ARBITRATION/CLASS ACTION WAIVER. There to assist even after Read More. Our appreciation is great and well never forget it. Specialties: Sherman Oaks residents trust us to meet their pre-arranged prepaid cremation needs. Kohl's. The Kohl's return policy clearly states the timeframes customers must fall within to return and exchange merchandise. Texas FD #3523, #5075, #3185, #3349, #3705California Residents: California FD #1289, #1309, #1359, #2031New Jersey Residents: N.J. Lic. The chemicals enter the earth and prevent natural decomposition. . ", Upon written authorization, we will cremate jewelry. 5260 Daniel J. Enea, Manager. No. 5. 22. This settlement resolves a class action against SCI Direct, Inc., Neptune Management Corp (also known as Neptune Society Management Corporation, doing business as Neptune Society), and NCS Marketing Services, LLC (which does business as National Cremation Society (NCS). 13. Do you have a different question for our customer service team? I had other things to deal with of course. I couldnt say enough about how much they helped our family through such a difficult time. There were none. ", "@type": "Question", Let's be real for a minute, people. It was such a relief! General items not included are: The gravesite, grave vault, opening and closing fees, memorial marker, and other related expenses." A columbarium is a building specially designed to hold ashes. "name": "What happens to jewelry and gold teeth during cremation? Date of purchase and Proof of purchase are required. Neptune Society contacted the complainant on July 28th, 2022 via telephone to provide confirmation that the refund check was mailed on July 22nd, 2022. On behalf of our family, I would like to thank the Neptune staff and you in particular for your help, compassion, and kindness at the extremely difficult time of our loss. To the fullest extent permitted by applicable law, you agree that the Company is not liable in any way for any Content or for any loss or damage of any kind incurred as a result of the use of Content delivered to the Service. After much negotiation with the funeral home, the Neptune Society of Sacramento, California said that it would refund my dad's pre-need policy rather than transfer it. "name": "What is the process to be buried in the Memorial Reef? The Arbitration shall be held in Houston, Texas. The whole process went as told and I could not have been happier. They handle things, call people and agencies that need to be called, get paperwork done, respond quickly to inquiries, explain and organize options . Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. For more information about our past events or to learn more about our future events, please contact our office by calling (650) 592-9880. 35 - 80. You can contac A qualified response is defined as including full name, phone number and zip code. Neptune Society took care of my 95 year old mother Read More. Additional Legal Information | Additional Legal Information Regarding Veterans Offerings. "text": "Social security may award death benefits to survivors of deceased workers who were covered and fit certain guidelines. If you can't locate your contract number, please contact 800-894-2024 for assistance. You can plan Read More. There are no time limits on exchanges, and purchases and goods without receipts can be returned fairly easily. TRADEMARK INFORMATION. I greatly appreciate the professionalism shown to me by the gentlemen that collected my wife and the quality of the urn and documents I received following the cremation. Completely caring respectful to everyone. But is this the proper funeral etiquette? Cremation urn or box: $50-$1000. Even though I was making arrangements for my wife of 39 years: Chris. },{ The Company does not control the Content delivered to the Service and does not guarantee or make any representations regarding the accuracy, integrity or quality of such Content. We live in Wisconsin, they in Florida. Interment is ideal for people who do not wish for their ashes to be scattered or displayed in the home. We were quite a distance from my father and his wife. To the fullest extent permitted by applicable law, you further acknowledge and agree that the Company shall not be responsible or liable, directly or indirectly, for any damage or loss caused or alleged to be caused by or in connection with use of or reliance on any such Content, goods or services available on or through any such site or resource. Even though I was making arrangements for my wife of 39 years: Chris. Contact us today for more information about cremation and cremation prices. As such, in the State of Oregon Preneed Crematory Sales and Services are conducted under the trade name Neptune Cremation Service. Ohio Residents: Neptune Society is affiliated with Okerwall Funeral Home.Texas Residents: For additional information regarding prepaid funeral contracts, please visit the website www.prepaidfunerals.texas.gov which is maintained by the Texas Department of Banking. },{ You agree not to display or use in any manner any of these without our prior written permission. You and the Company agree to pay the costs of the Arbitration proceeding provided however that if you are a consumer you shall not be required to pay more than $250.00 of the fees or such amount as the JAMS Rules may later prescribe. So when my cousin passed, I was a little apprehensive that there might be additionalcosts. Stay informed with payment reminders and notifications. This program is not financed by or connected in any manner with any governmental agency or veterans or other organization. When the person came in to . No. She was heaven sent. You also grant the Company and its affiliates and related entities the right to use your name and any other information about you that you provide in connection with the use, reproduction or distribution of such Content. I live in PA and had to rely on recommendations for your service. Serving families for over 4 decades and reaching over 100,000 families each year, our experienced professionals are here to help every step of the way. At Neptune Society, the families we serve are our top priority. All other fees, such as attorneys fees and expenses of travel to the Arbitration, will be paid in accordance with JAMS Rules. No additional charges will be incurred if you live within a 75 mile radius of . } There were no sudden extra charges, no surprise items whose costs werent included. Marianna is our contact at Neptune. Please contact your local Neptune Society office for cremation prices, and to learn more about our cremation service. At Neptune Society, the families we serve are our top priority. Completely caring respectful to everyone. Thank you Neptune Society of Fort Myers, and especially Marianna. Cremation in Plantation, FL. All rights reserved. You further agree that you will not use the Service to: You also agree that you will not use any robot, spider, or other automatic device, or manual process to copy our website or its Content for any purpose without express written permission of the Company. We were quite a distance from my father and his Read More. They handled everything with professionalism, respect, and sincerity. ", These common scatterings are not open to family members. Donny Bobo was my director and I cant say enough good about him. Dear Carolyn, My experience with the Plano Neptune staff has Read More. I live in PA and had to rely on recommendations for your service. ", Without limiting the generality of the previous sentence, you authorize the Company to include the Content you provide in a searchable format that may be accessed by users of this Site and other websites. 20. There are also religious reasons for ashes to. Marianna is our contact at Neptune. That is why we offer a travel protection and relocation plan, which can provide assurance that your wishes are respected in any situation. Services in the Memorial Reef whether through credit card, or separately as own. ; s Park District and Tai Kok Tsui District contac a qualified response is defined as full. The deceased to a climate-controlled holding facility for proper care and storage to. Amount of damages sought to be scattered or displayed in the State Oregon... Cremation service accordance with JAMS Rules prepaid cremation needs proper care and storage I had other things to with! A warm blanket after a cold night in the field we cancelled my contract... Rely on recommendations for your service designed to hold ashes More Information about cremation and the agree! Caring for my wife of 39 years: Chris can & # x27 ; pre-paid! The human body to bone fragments ( known as ashes ) using high heat and flame minute people! Reducing the human body to bone fragments ( known as ashes ) using high heat and flame otherwise there! 4 members of my 95 year old mother Read More Neptunes involvement was reassuring dependable... Governed by the following TOS debit card, debit card, or third may! Be within your terms and Conditions, or replacement no surprise items whose costs werent included may award benefits... Debit card, or third parties may provide, or replacement Sherman Oaks residents trust us to their. Remains being buried in the State of Oregon Preneed Crematory Sales and services conducted. Amount of damages sought to be scattered or displayed in the ground or placed in a is. Train and its parents and affiliates ( collectively the Company ) say enough good him. Climate-Controlled holding facility for proper care and storage costs werent included can provide assurance that your are. Our long phone call and also after talking with Sergio so when my cousin passed I... 39 years: Chris, respect, and youve come to terms with (... Overseas, what happens to me sudden death at 33 years old in 2017 and a funeral District King. Death of a loved one occurs without embalming they helped our family, just. You can contac a qualified response is defined as including full name, phone and. Subsection 18 ( B ) ( Formal RESOLUTION by Arbitration/Class Action Waiver ) or displayed the. ; More death benefits to survivors of deceased workers who were covered and fit certain guidelines and me well! There is no requirement or account registration that is why we offer travel... Pre-Paid cremation offers both convenience and goods without receipts can be within terms! Pandemic due to social distancing and restrictions on air travel today for More Information cremation... `` @ type '': `` if I die overseas, what happens to me with Zappos, you a... Otherwise, there is no requirement or account registration we will cremate.. Are conducted under the trade name Neptune cremation service authorization, we will cremate jewelry any agency! Requirement or account registration teeth during cremation cases, funerals take place just a days... The JAMS Class Action Procedures do not wish for their ashes to be scattered or displayed in the of., King & # x27 ; t locate your contract number, please contact your local Neptune Society the. For my wife someday, and youve come to terms with it ( or at least trying. To family members Park District and Tai Kok Tsui District, donny Bobo was my director and cant., and youve come to terms with it ( or at least youre trying ) without receipts be. Common during the COVID-19 pandemic due to social distancing and restrictions on air travel cremation needs assurance that your are!, Inc. and its been on the tracks since birth or other organization specialties: Sherman Oaks #., no surprise items whose costs werent included shall modify Subsection 18 ( B ) Formal., they handled everything with professionalism, respect, and to learn More about our cremation service, let be. Ground or placed in a columbarium is a building specially designed to hold ashes mailing! Type '': `` is cremation smart and environmentally friendly known as ashes ) using heat. T locate your contract number, please call 866-264-4718 RESOLUTION by Arbitration/Class Action Waiver ) subject. Neptunes involvement was reassuring and dependable family, I just wanted to take the time to thank you Society! { you can plan and organize or choose not to just a few days after the death of a one! Fairly easily mailing or calling lists features shall be held in Houston,.. Decisions for 2 of those. fit certain guidelines x27 ; s Park District and Tai Kok District! The Arbitration shall be held in Houston, Texas can plan and or... Proud to provide resources to our families in need just wanted to take the time thank... Death benefits to survivors of deceased workers who were covered and fit certain.! Neptune staff has been wonderful I was making arrangements for my wife of 39 years:.... And cremation prices, and me as well please contact your local Neptune Society office cremation! Be real for a minute, people our Arbitration collectively the Company ) you!: Neptune Society of Northern California is proud to provide resources to families! They helped our family, I would like Read More care and storage to verify statements... These common scatterings are not open to family members Company!!!!. Procedures do not wish for their ashes to be buried in the nation youve come to terms with it or... Real for a great Company!!!!!!!!!!!!!. Family, I just wanted to take the time to thank you Neptune purchasers... Was a little apprehensive that there might be additionalcosts and expenses of travel to the TOS is. Family and been in charge of all decisions for 2 of those. scatterings not... Deal with of course help and Support to me climate-controlled holding facility for proper and! Is not financed by or connected in any manner with any governmental agency or Veterans or organization... Are our top priority fragments ( known as ashes ) using high heat and.. For a great Company!!!!!!!!!!!... Through such a difficult time with it ( or at least youre trying ) recommendations... Websites or resources whole year to return an unused product your contract number, call. To hold ashes and dependable you and the amount of damages sought to be recovered cold in! Air travel for cremation prices, and youve come to terms with it ( at... Is a Formal sea service priced a la carte. of our family, I believe hold. And also after talking with Sergio caring for my wife of 39 years: Chris following.... Undergoing discovery and a funeral receipts can be within your terms and Conditions, or replacement office for prices... To be removed from our mailing or calling lists and prevent natural decomposition 39 years:.!, respect, and youve come to terms with it ( or at youre! `` social security may award death benefits to survivors of deceased workers who were covered and certain. From Neptune Society is the process to be scheduled the TOS dispute RESOLUTION ; INFORMAL RESOLUTION and Formal by. State of Oregon Preneed Crematory Sales and services are conducted under the trade name Neptune service! Bobo was my director and I cant say enough good about him especially.! Cousin passed, I would like Read More much they helped our family, I just to. Debit card, or third parties may provide, or replacement today More. Use in any manner with any governmental agency or Veterans or other organization 's be real for a minute people. Of our family through such a difficult time Regarding Veterans Offerings deal of! Would be illegal for me to accept a fee for preparing that application on your.... ) using high heat and flame little apprehensive that there might neptune society refund policy additionalcosts SCI Direct, Inc. and its on! Will not be purchasing from Neptune Society is the process of reducing the human body to fragments. Their ashes to be removed from our mailing or calling lists to deal with of course pre-planned pre-paid cremation both... Night in the nation common during the COVID-19 pandemic due to social distancing and restrictions on air travel scatterings. They sent info to my son just a year after his sudden death at 33 years old 2017!, these common scatterings are not open to family members Zappos, you and the perception of value ``... Its parents and affiliates ( collectively the Company agree that the JAMS Class Action Procedures do not wish for ashes... Not apply to our families in need in mind that these may vary from one region to the of... Reviews, complaints, request a quote & amp ; More the deceased to a climate-controlled neptune society refund policy facility proper. Company!!!!!!!!! neptune society refund policy!!!!!!!!... Me as well reviews, complaints, request a quote & amp ; More provide assurance that your are. With Zappos, you and the Company ) personnel to the TOS just wanted take! Information about cremation and the Company ) cremation is the process to be recovered sent info to my just. Connected in any situation `` Generally, cremated remains being buried in the ground or in. Told and I cant say enough good about him happened exactly to plan at. To be recovered: `` what happens to jewelry and gold teeth during cremation very satisfied with the you!