The buyer receives the watch. I have concerns about a buyer's trustworthiness. Simply enter each watch's details and, if you'd like, add your own photos. So far, I've had no problems on Chrono24. Our dealers are required to inspect each watch's authenticity and may only list original timepieces. Payment is transferred and kept safe in Chrono24s escrow account until you have your watch in your hands. But do your research and check what the prices are on average for the type of watch and condition it is in. Thus, you have time to carefully inspect your order knowing your money is safe in our account. Chrono 24 or your bank? Call ( Dealers ship every order with full insurance coverage. How do I find my taxpayer ID number (TIN)? Luxury watch manufacturers use reference numbers to identify specific watch models. Estimated values are reassessed on a daily basis. If everything's ok, we will transfer payment to your bank account within 7 business days. In most cases, you will pay any duties and taxes owed to the delivery service at the time of delivery. To what extent does Chrono24 check their dealers? Be aware that VAT is also charged on US customers buying in the US, more on that can be found here. Do they appear on the Rolex site (I assume their site lists global ADs). Did you create your Chrono24 account with a different email address than the one associated with your Apple ID/Google Account? With the Chrono24 app, you can bring the leading luxury watch marketplace with you wherever you go. As soon as you purchase a watch on Chrono24, it is automatically added to your Watch Collection, allowing you to track its value over time. Before we can renew your listing, we sometimes require proof that the item is still in your possession. Every listing contains the ". Please keep the following in mind when paying via credit card or PayPal: You should look into the dealer's return policy before making a purchase. By rejecting non-essential cookies, Reddit may still use certain cookies to ensure the proper functionality of our platform. Payment is transferred and kept safe in Chrono24s escrow account until you have your watch in your hands. Warranty conditions for purchases covered by Buyer Protection are in accordance with the law. Good communication from Chrono 24. 2. Thus, you have time to carefully inspect your order knowing your money is safe in our account. Go to Accounting, where you can review any penalty fees under Transactions, and ask questions prior to invoicing. How do I remove the link between my Chrono24 account and my Apple ID/Google Account? Each private seller listing must pass an inspection before we publish it on our platform. Very quick & informative at every stage of my purchase. The sunny paradise on Florida's east coast is set to be our second location in the US, providing comprehensive services to watch dealers and enthusiasts in North, Central, and South America. As part of the inspection, the seller must provide proof of ownership in the form of two pictures of the watch set to specific times. Once there, you can select a new payment method. Our Listing Assistant will recognize the watch and fill out certain details automatically. If the watch arrives and is defective or not as the seller described, you have 14 days upon delivery to initiate a return and receive your money back. What do technical terms like "repeater" or "chronograph" mean? The bank had to temporarily allow a funds transfer. How does Chrono24 process confidential information? To do so, please go to your sales overview and upload 2 more pictures of the watch as proof of ownership. What does Chrono24 Buyer Protection cover? Chrono24 has a zero-tolerance policy when it comes to dealers listing counterfeit watches. I still find this incredibly unfair because the only proof that the buyer had, was a picture of an empty box. Please note that it can cost up to 300 USD to ship a return item, including insurance coverage. As we love to say buy the seller. Please send us an email at. We do not tax you directly, nor do we pay taxes on your behalf. Dealers and manufacturers often voluntarily offer warranties that cover the cost of repairing or replacing a damaged timepiece. Big props to Pieces of Time in Connecticut. The network is vast. Do not rely on email payment confirmations. Has a wide variety of watches from sellers around the globe. We check a watch for you before you buy it anywhere online. Having always used Chrono24 to track the values of the watches in my collection, I finally plucked up the courage to make a purchase on the site. Using the following steps could help in finding the right one: Set the location: The best is to avoid import duties so we always advise -if possible- to find the watch near you. Call ( +1 646-887-3560 ) or email our support team within 14 days of receiving the watch. Then do not hesitate to contact us. How long does it usually take to buy when the seller has listed it as a purchase by request only? Sales always take place between buyers and sellers. Most dealer listings will include information about the delivery time and shipping costs. Very good shopping experience.. What should I do if I want to return an item? How can I link my Chrono24 account with my Apple ID/Google Account? It can take a few minutes for the email with the verification code to arrive. Be sure you make a photo of how the package is protected when you receive it! Helpful informative site offering comprehensive range of watches,Numerous makes and prices, an enjoyable experience, thanks a lot. Anyways, there is some work to do and we will give you some tips in vetting the seller when buying a watch: We are convinced the steps outlined above will give you a feeling about the seller, always follow your gut feeling in this. How can I prove my identity when I call the Chrono24 support team? years as the leading marketplace for luxury watches, trustworthy sellers from over 120 countries, customers choose Buyer Protection annually, listings covering a wide range of watches, If your payment was processed via the Escrow Service and you would like to return the item, please either call (+49 721 96693-920) or email (. If you are registered to pay taxes within the EU, you must provide the corresponding taxpayer ID number. Zero risk purchase - heck a watch before you buy it, Authentication by brand-certified watchmakers, The 5 steps on how to vet a Seller on Chrono24, 7 tips on how to vet a watch based on photos, Our 4 tips for the best shipment experience, 6. Its all about reducing the risk suggest a telephone call (which I did) as well as multiple emails, all answered very quickly which gave me the added confidence. Are credit card and PayPal secure payment methods? I'm interested in a listing from abroad. Up to what value is the shipment insured? But, there is something pictures can give away and might help you to buy a watch on Chrono24 with a positive result. both outbound (the country it is send from) and inbound (country the watch is imported to). Apple then generates a unique, random email (e.g., 12312455915123@appleid.com). However, before they can be published, Chrono24 has to activate your dealer account. Open your door to 500,000 watch enthusiasts every day. chrono24 address for bank transfer. Add up to 10 images of the watch taken from different angles. I never felt nervous at any point. We recommend selling your watch via a private listing. Discover 500,000 luxury watches from Rolex, Omega, and many other brands - and browse exclusive offers and unique collector's items from over 20,000 verified dealers and private sellers. Watch enthusiasts from China, Japan, or Australia can breathe easy: They will be able to reach us in their time zones from morning to night. Dealers ship every order with full insurance coverage. You respond to the request with your email address, and the seller should do a request for money through Paypal. Easy breezy. How does Chrono24 determine whether a taxpayer ID number must be provided? Bankwire is scary to an anonymous entity, but I've had realative success with using chrono24 w. paypal. Payment options at Chrono24 are more than sufficient. All information posted on the platform and provided to Chrono24 about themselves must be truthful. Discover the Safest Path to Your Dream Watch. We will document and confirm your wish to return your order and guide you through the next steps. Chrono24 is a scam, paid thousands for a vintage Breitling, watch was never received. Does Chrono24 automatically deduct applicable taxes? Can I recall a message I've already sent? Explaining how to buy a watch on Chrono24 is therefore really written to help you. Chrono24 review: chrono24.com scam. My only concern remaining surrounds the issue of payment-bank transfer or PayPal. To add a listing to your Notepad, simply click on the heart symbol on the top right of the listing page. Send the watch back fully insured and in its original packaging. What should I enter as the watch's condition? If you cannot locate the reference number, search for the manufacturer (often found on the dial) and compare the image results with your watch. The sales process takes place using the secure Escrow Service on Chrono24. Further details can be found. What can I do? Edited by LaurasOtherHalf on Monday 2nd March 16:24. One thing many sellers forget when buying a watch on Chrono24, especially when sending abroad, is to declare the watch at the customs department to prevent fines(!) The seller is responsible for arranging shipment and making sure the package is well protected and insured during shipment. Our dealers are required to inspect each watch's authenticity and may only list original timepieces. Create a listing for your watch in just a few simple steps using our. Always ask for a track and trace code and be precise in asking about which insurance the seller uses. Now youre all set on what to look for, but then how are we going to find the right watch to buy on Chrono24 for you? These are charged by the responsible customs authority and must be paid as soon as the item has reached its destination country. However, price fluctuations are only visible across longer periods of time. *For details, please inquire via phone or email. and may only list original timepieces. To improve our own customer service and communication. Who is the seller?. Open your door to 500,000 watch enthusiasts every day. How do I edit or delete private listings? From my study of the escrow service, it is a way for Chrono24 to protect the transaction, not a guarantee of the product in any way. The most important thing before hand is to set your criteria, of which we think the following should be taken into consideration. Basically you bankwire chrono24 and from there they send the funds to the seller. *For details, please inquire via phone or email. There are two more offices in the fan-shaped city: in Griesbachstrasse and SteamWork, a modern coworking space. Contact the seller and ask for more pictures of the watch. *For details, please inquire via phone or email. Use the search function, there is LOTS of information about buying on Chrono24. Our multilingual support team is always available to assist you. Creating a listing on Chrono24 is free. The manual review hasn't taken place yet. 5 stars. How can I register for/log in to my Chrono24 account? We can also delete conversations for you upon request. Chrono24 Buyer Protection has you covered from the moment you place an order all the way through to any potential returns: In most cases, Buyer Protection is a free service. Be one of 4,000 successful private sellers each month. So helpful advise on my purchase process. Which taxpayer ID number do I need to provide? You can access your messages both on Chrono24's website, as well as in the Chrono24 app. A subreddit for discussion of wrist watches and pocket watches. You can also contact us directly. Some manufacturers put the reference number on the case back (not to be confused with the case number), between the lugs, or inscribe it on the dial. They answere my questions/concerns. ) or email our support team within 14 days of receiving the watch. Get the watch, inspect it, note any problems if not advertised prior, if nothing's wrong, enjoy! There are risks associated with buying a watch online anywhere, but on marketplaces it is sometimes a bit more complicated and more risky. Basically, it's just a classified ad site, the transaction is between you and the seller, and the sellers vary. When paying with a bank transfer, it might take some time for Chrono24 to confirm payment receipt. New listings can be created in your Market Portal, which features a number of tools to help you get started. The watch was exactly as described and I was not disappointed. We are required to provide information about all EU taxpayers who complete 30 or more transactions or earn 2,000 or more as a seller on our platform during a single calendar year. Im thrilled with my purchase and felt confident goin What should I do if I want to return an item? chrono24 address for bank transfer. Never take unnecessary risks. Call ( +1 646-887-3560 ) or email our support team within 14 days of receiving the watch. Well, Chrono24 offers a wide range of filters you can use while filtering through thousands of watches on the platform. Here below we provide you with our top things to do when reviewing or vetting the watch based on photos: How to buy a watch on Chrono24 cannot go without tackling negotation. How do I filter search results for specific listings? However, should issues arise, you have 14 days upon delivery of your order to contact our support team and get your money back. How a seller responds to questions is in our opinion the most important. Make sure you write the complete, correct address legibly on the package or shipping document. Dealers ship every order with full insurance coverage. The dealer must truthfully state the conditions of their goods and point out possible defects or damages in writing and with pictures. You can ask questions about a listing by clicking on the "Contact seller" button. So the best insurance to get is to go with a seller you think is credible and trustworthy enough to authenticate a watch and make sure it is of high quality. Most are good. Professional and prompt communication was refreshing compared to other companies. How and where can I pay the customs duties and import taxes? What can I do? Chrono24 is an international platform with sellers from around the globe. Some dealers only accept returns on watches with their seals and packaging intact. first watch bought on chrono , would defo use the app again. We retain the commission fee directly during the payout of the sales price. As you can read above, you can do the work yourself if you have the ability to open a watch and have the time and expertise to do your research, but in many cases, you need to have the experience as well. Communicate quickly and securely with sellers and take advantage of your personal account's many functions. Why am I not shown the prospective buyer's email address? Furthermore, we require all dealers to follow our strict dealer guidelines. 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